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Job Title:   Unit Manager

Organisation: C-Care Uganda

Duty Station: Kampala, Uganda

Reports to: Head of Nursing

 

About the Company:

C-Care IHK formerly International Hospital Kampala (IHK) is a tertiary, multi-specialty hospital that lays its foundation on a ‘Patient first’ ideology. It has been known for delivering leading-edge healthcare to cater for the changing needs of the growing populace and is the epitome of medical innovations and quality healthcare that offers easy connectivity and accessibility to patients from all over the East African region.

 

Job Summary:   To ensure smooth running of all processes in the unit and that patient care provided by nurses and the multi-disciplinary team in the unit is executed in a compassionate, evidence-based and ethical manner.

 

To ensure smooth running of all processes in the unit and that patient care provided by nurses and the multidisciplinary team in the unit is executed in a compassionate, evidence-based and ethical manner.

 

Key Duties and Responsibilities:

Ensure the delivery of quality care to patients and monitor and evaluate the care delivered.

Develop processes and checks to ensure all patients receive due medications and care. Check that records have been correctly kept during the previous shift.

Monitor and evaluate patient care through rounding and consultation.

Be a mentor and educator for the IPD2 nursing team, a problem-solver for physicians and other hospital staff, and an advocate for patients and families.

Ensure that drug supplies are correctly maintained and recorded on the ward. Ensure that DDA is maintained per regulations

Take responsibility for the stock levels of non-drug consumables on the ward, including equipment and other resources.

Communicate effectively with the MDT and offer support to the others depending on the different patients’ conditions, needs, and concerns.

Participate in the compiling nurses’ duty rota, including the co-ordination of all Leave, ensuring 24-hour cover and appropriate skill mix.

Ensure that nursing staffing numbers are adequate at all times and appropriately changing the allocation of nurses on teams if required by staff absence or high patient dependency/acuity.

Identifies staffing needs and levels, in coordination with the Nurse Staffing Office.

Coordinate orientation and training of new employees in the unit.

Carry out daily reviews on Performance Indicators and appraisals as required and continued staff feedback on their performance.

Be in position to respond to concerns, issues, complaints, and grievances quickly and appropriately (Role model for promoting a caring environment for patients, staff, families, visitors and physicians)

Conduct periodic team meetings or forums with clinicians, support staff and relevant hospital personnel, and follow through with implementation of agreed actions.

Manage complaints, accidents and untoward incidents as per IMG policy/guidelines.

Monitor & coordinate patient flow – admissions and discharges

Develop a working knowledge of budgetary control, manpower and skill mix.

Directly work with the in- house Doctor/specialists and ensure that patient has been reviewed and new instructions promptly followed.

Demonstrate critical thinking and problem solving when dealing with complex situations occurring on regular basis.

Delegate as necessary to ensure a neat, tidy and welcoming environment in the unit and in various areas e.g. the ward kitchen, treatment rooms, nurses’ station at all times

Co-ordinate Nurses CME for the unit and any other training as may be required.

Attend meetings as appropriate.

Co-ordinate & participate in the auditing process on the ward.

Mentoring team members & carry out skill competency assessment in your department

Liaise with the clinical directorate to ensure regular clinical safety meetings are held as scheduled.

Supervise ward billing clerk activities and review daily interims

Qualifications, Skills and Experience:

Basic requirements

Licensed and Registered with the UNMC

Holds BScN, or Diploma in Nursing with a minimum of two years’ experience in similar position; nursing supervisory and management background is an added advantage.

Basic Life Support and Advanced Life Support training is an added advantage.

Have sound clinical knowledge base and excellent time management skills.

Hospital experience or training in Critical care nursing

Effective communication and good inter-personal skills

Strong organizational and co-ordination skills

Positive, professional leader focused on ensuring quality patient care and a motivated nursing staff

Strong commitment to developing the next generation of nursing talent & teamwork

Confidence, enthusiasm and a friendly approach to work

The ability to be flexible and work on one’s own initiative

Professional competencies

Excellent nursing assessment, critical thinking, clinical reasoning skills.

Excellent care coordination, planning and evaluation skills for individual and groups of patients and families.

Knowledge of clinical auditing processes and a commitment of continuous quality improvement and research.

Ability to cope with high and varied work load with demonstration of appropriate task prioritisation, time and resource management

Demonstrated understanding of and sensitivity to complex patient/family circumstances/ situations, and cultural issues that affect the delivery of health services

Management competencies

The Manager needs to be well rounded in a wide range of competencies. The critical competencies of are:

Strategic Thinking and Management – have a clear understanding of IMG’s philosophy, vision, direction and be able to translate this to the team.

Effective communication (verbal & written) skills- including ability to speak clearly and concisely, write and summarise reports, use computerised and other communication methods.

Effective Interpersonal Skills – Including demonstrated ability to motivate and develop (including appraisal and training) teams

Demonstrated competence in resource planning and management

Computer literacy, knowledge and ability to use information management system

 

How to Apply:

All candidates should apply online at the link below.

 

Click Here

 

Deadline: 27th September 2024

 

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