The Ugandan Jobline

Job Title:  Refrigerator Technician

Organisation: Hariss International Limited

Duty Station: Mpererwe – Tula, Kampala, Uganda

Reports to: Field Service Supervisor

About the Company:

Hariss International Limited is one of Uganda’s leading manufacturers of food and beverages. Since its inception in 2005 the production of both food and beverages have been operating under the brand name RIHAM.

Job Summary:  The Fridge Technician is responsible for the maintenance of the fridges of the group. The goal is to ensure that the Service & maintenance for all the fridges related to the company are well maintained according to the management guidelines. That way our business can augment customer satisfaction and achieve sustainable growth.

Key Duties and Responsibilities:

• Ensure to Carry out all service activities of assigned job order by the supervisor.
• Ensure to always act as a company service personal in the market
• Endeavor to Maintain Dignity of the Company brands.
• Responsible for the cooler repair, cleaning, maintenance and service work carried out by him
• Should endeavor standard cleanliness and maintain Standard service level as described by the company
• Ensure customer satisfaction for all the service carried out by him.
• Should be able to collect and return the Fridges, materials, spare parts, and tools as per his supervisor’s direction
• Must complete his job orders in specified timeline and fill all necessary data in the service report book/gadget
• Should maintain MSL Minimum Buffer stock in his storage to avoid delay.
• Should maintain customer satisfaction for the service rendered to the customer
• He should maintain hygiene cleanliness of all coolers in his respective market.
• Endeavor to submit and update service reports within the timeline
• He should make sure that he will be available all time for the field service.
• Always send location time report from the market while on Duty time.
• Should Achieve the monthly targets.
• Responsible to be fair and firm by applying his technical skills.
• Responsible to update market scenario and new technology arrivals.
• Should be in position to play as a teamwork in any environments.
• Responsible to take essential Preventive measures where necessary.
• Control fridge’s misuse inform and report about any discrepancies
• Follow the procedure for fridges based on guidelines (rules and regulations) how to handle condition and maintenance
• Performs any other tasks as per management request

Qualifications, Skills and Experience:

• A diploma Certificate in Refrigeration & Air-conditioning Engineering field or related discipline
• A minimum 1-year experience in field of refrigeration service
• Must know two-wheeler driving
• Ability to drive and deliver set results
• Ability to be customer focused
• Ability to take initiative
• Communication & interpersonal skills

Key Requirements:

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

How to Apply:
All candidates should share their updated CVs via Email to: careers@harissint.com

Deadline: 30th August 2024

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