Graduate Trainee (Several Fresher Jobs) – Mayfair Asset Managers

Job Title: Graduate Trainee (Several Fresher Jobs)

Organisation: Mayfair Asset Managers

Duty Station: Kampala, Uganda

About Organisation:

Mayfair Asset Managers is a Fund Manager licensed by the Capital Markets Authority (CMA) and Retirement Benefits Authority (RBA), offering bespoken investment solutions tailor made for retail and institutional clientele.

Job Summary: The Trainee will be responsible for ensuring the smooth functioning of the company’s ICT systems and providing technical support to office staff. The role will also include administering systems, networks, and applications to support business processes and ensuring adherence to IT policies.

Key Duties and Responsibilities:

• Provide first-line support for ICT issues, resolving technical issues for end-users in a timely manner.
• Manage and monitor helpdesk tickets, ensuring resolution within SLA.

System Administration:

• Assist in managing company systems, ensuring regular updates, backups, and maintenance.
• Provide support for hardware, software, and network-related issues.

User Training:

• Train end-users on best practices for using ICT tools and applications and maintaining security.

ICT Asset Management:

• Track and manage IT hardware and software inventories, ensuring efficient use of resources.

KEY PERFORMANCE MEASURES WORKING RELATIONS

Issue Resolution

• Ticket resolution time (Target: 95% resolved within SLA).
• User satisfaction with ICT support (Target: 80%+ satisfaction).

System and Network Availability

• Network uptime (Target: 99.5%+ for local office).
• Reduced hardware and software issues (Target: , developed a work schedule,

Qualifications, Skills and Experience:

• Minimum 2 years of experience in ICT, preferably within the insurance or financial services sector.

How to Apply:

All suitably qualified and Interested applicants should Email to: Apply by Email

Deadline: 9th October 2026

NB: Only shortlisted candidates will be contacted.

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Level of Education: bachelor degree

Work Hours: 8

Experience in Months: 24