Apprentice – Application Support Analyst (No Experience Jobs) – ABSA Bank Uganda

Job Title: Apprentice – Application Support Analyst (No Experience Jobs)

Organisation: ABSA Bank Uganda

Duty Station: Kampala, Uganda

About Organisation:

Absa Group Limited (formerly Barclays Bank UK) is a diversified standalone African financial services group, delivering an integrated set of products and services across personal and business banking, corporate and investment banking, wealth, investment management and insurance. Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 12 countries across the continent and around 41 000 employees

Job Summary: The prime responsibility is for maintaining the availability and reliability of applications (core, digital channels and other applications) to ensure that IT can effectively meet the service targets in accordance with planned business strategies and objectives.

Key Duties and Responsibilities:

• Provide a range of application availability, reporting to ensure that the agreed levels of availability, reliability and maintainability are achieved.
• Successfully facilitate delivery changes on the core application systems
• Provide holistic support of application availability to business users
• Take action to reduce the frequency and duration of incidents that impact availability
• Generation and sharing of different reports for the business.
• Data base administration of the core application servers.
• Proactive database capability and availability analysis of core application servers.
• Support on the different digital channels applications.
• Automation of different business processes.
• Design and implementation of new applications that coexist with the core applications.
• Work closely with Release Analysts and review releases and assign appropriate release testing tasks.
• Compile and review the Testing Deliverables
• Conduct installation procedure tests
• Participate in functional, performance, and integration testing results
• Coordinate user acceptance testing and back out testing.
• Conduct supporting documentation review, release test review and post release testing
• Validate and communicate results of testing activities
• Build relationship with country IT Risk and Governance team and provide support wherever required.
• Contribute and deliver to the improvement of the risk profile by delivering improved governance, risk management, controls and compliance requirements.
• Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
• By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader.
• Responsible for ensuring own plan is completed within agreed timescales.
• Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Qualifications, Skills and Experience:

Apprenticeship Requirements:

• Must have a transcript
• Must have graduated between 2025 -2026

Degree Classification:

• First Class or Second-Class Upper with preference for a

B Sc., BSc (Eng), BSc (Computers/IT) , Information Technology

O’Level Results:

• Credit or higher in both Mathematics and English

A’Level Results:

• At least two principal passes

Preferred / Advantage

• Oracle Certification
• PLSQL
• AI Certification.
• Technical understanding of IT systems, Applications and Networks.

Knowledge and skills

• Leadership Skills
• Analytical Skills
• MS Office Skills

How to Apply:

All suitably qualified and Interested applicants should apply online at the link below.

Opens the employer’s application pageApply Now →

Deadline: 31st August 2026

NB: Only shortlisted candidates will be contacted.

For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline

Level of Education: bachelor degree

Work Hours: 8

Experience in Months: no experience