Job Title: Loan Consultant
Organisation: Unifi Uganda
Duty Station: Masaka, Uganda
About Organisation:
Unifi Africa is a fast-growing financial technology company currently operating in Zambia, Tanzania and South Africa and most recently Uganda. Unifi Uganda delivers personal lending products from branch-based channels, utilising internally generated software and lending products backed by internal IT and data analytics teams.
Job Summary: The Loan Consultant reports to the Branch Manager. You are the face of Unifi, the first person our clients meet and the reason they come back. This isn’t just about processing loans. It’s about making life easy, building trust, and treating every client with dignity from the moment they walk through our doors. You drive targets, and make every interaction a chance to win.
Key Duties and Responsibilities:
- Welcome clients warmly and guide them confidently through the loan process in a way they can easily understand
- Explain products simply and clearly so clients understand what they are signing up for
- Capture client details accurately and make sure all documentation is in order
- Handle cash and client records responsibly and with integrity
- Drive branch performance by taking ownership of targets and bringing a “let’s get it done” energy to every day
- Support collections by following up with clients on outstanding accounts and helping find repayment solutions that work
- Work as one team to keep the branch clean, organised, and operating to the Unifi standard
- Contribute to a positive, and high-performing branch vibe
- Speak up when something is not working and share practical feedback to improve how we operate
- Live the Unifi values in every interaction by treating people with dignity, communicating clearly and doing what you say you will do
Qualifications, Skills and Experience:
- A certificate, diploma, or degree in Banking & Finance, Business Administration, Marketing, or a related commercial field is advantageous
- At least 1 year of experience in a customer-facing, sales or retail environment
- Comfortable with basic financial and credit concepts
- Strong written and spoken communication skills in English
- A client-first mindset. You help people with care, urgency, and dignity
- Calm, patient, and practical when things get busy with a “let’s get it done” attitude
- Target-driven and hungry to grow. You hold yourself to a higher standard
- Self-organised, reliable, and able to manage your own workload
- Comfortable following set processes and systems accurately
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
NB: Only shortlisted candidates will be contacted.
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Level of Education: high school
Work Hours: 8
Experience in Months: 12