Job Title: Internal Controls Manager
Organisation: C-Care Uganda
Duty Station: Kampala, Uganda
About Organisation:
C-Care IHK formerly International Hospital Kampala (IHK) is a tertiary, multi-specialty hospital that lays its foundation on a ‘Patient first’ ideology. It has been known for delivering leading-edge healthcare to cater for the changing needs of the growing populace and is the epitome of medical innovations and quality healthcare that offers easy connectivity and accessibility to patients from all over the East African region.
Job Summary: The Internal Controls Manager is a group-level role responsible for designing, implementing, monitoring, and continuously improving the internal control framework across all C-Care Uganda entities including C-Care IHK, C-Care IMCs, C-Lab, C-Pharma, Dentcare, and any future entities. The role provides assurance that financial, operational, and compliance controls are effective, and that Standard Operating Procedures (SOPs) are current, properly observed, and aligned with group policy, IFRS, and applicable Ugandan regulatory requirements.
Key Duties and Responsibilities:
Internal Controls Framework
- Design, maintain, and regularly update the group-wide internal controls framework covering financial reporting, operational processes, and compliance obligations.
- Conduct periodic risk assessments to identify control gaps and emerging risks across all business units; present findings with recommended remediation plans to the CFO.
- Establish and enforce a controls self-assessment programme, working with BU Financial Managers to complete quarterly control evaluations.
- Monitor management’s implementation of agreed remediation actions and report progress to the CFO and CEO as required
Audit – Planning & Execution
- Develop and manage an annual audit calendar aligned with all documented controls SOPs and the Finance Audits and Reviews Policy, covering both BU-level monthly audits and corporate-office quarterly audits.
- Lead or directly execute internal audits of key financial cycles including, but not limited to:
- Billing audits to cover integrity, claims submission, and revenue recognition
- Accounts payable and three-way matching (invoice, LPO, GRN)
- Payroll and staff expense reimbursements
- Petty cash, bank reconciliations, and treasury management
- Fixed asset verification and depreciation accuracy
- Inventory and pharmacy stock counts
- VAT compliance, withholding tax, and other statutory obligations
- Prepare clear, evidence-based audit reports with root-cause analysis, risk ratings (High / Medium / Low), and time-bound recommendations; circulate to BU General Managers and the CFO within agreed deadlines.
- Follow up on all audit findings to confirm timely closure; maintain a central audit findings tracker updated monthly.
SOP Development, Review & Compliance
- Ensure all finance and operations SOPs are reviewed on schedule per documented policy and version-controlled.
- Facilitate the development of new SOPs in collaboration with process owners, the Financial Controllers, Risk & Compliance, and SHEQ, and drive them through the formal review and approval workflow.
- Conduct periodic compliance walkthroughs and spot-checks to verify that SOPs are being followed in practice; document exceptions and escalate repeated non-compliance to the CFO.
- Maintain the SOP library and ensure all staff with responsibility for a process have completed applicable training
- Reporting & Governance.
- Prepare and present a monthly Internal Controls & Audit report to the CFO covering audit status, open findings, control deficiencies, and SOP compliance metrics.
- Produce quarterly executive summaries for the CEO and, where required, present to the Board Audit Committee.
- Serve as the primary internal liaison for internal auditors, external auditors and regulatory inspectors, and internal quality review teams; coordinate information requests and manage audit readiness.
- Maintain regular liaison with the Group Internal Controls team, ensuring C-Care Uganda’s control framework, audit findings, and SOP standards remain aligned with group-wide policies and directives; cascade relevant group guidance to BU level in a timely manner.
Advisory & Capacity Building
- Provide proactive advisory support to BU Financial Managers and the Financial Controller on control design for new processes, systems, or service lines.
- Design and deliver internal controls awareness training for finance and non-finance staff across all BUs at least once per year.
- Champion a culture of accountability and continuous improvement in financial and operational processes.
Qualifications, Skills and Experience:
Essential
- Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
- Professional accounting or audit qualification: CPA(U), ACCA, or CIA (Certified Internal Auditor). Part-qualification with demonstrable progress will be considered.
- Minimum 4 years’ post-qualification experience in internal audit, internal controls, or financial management.
- At least 2 years in a role with audit, controls, or compliance responsibility, ideally in a multi-department or multi-site environment.
- CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), CFE (Certified Fraud Examiner), or any equivalent internal audit or risk qualification is a strong added advantage.
- Good working knowledge of internal controls frameworks such as COSO, IIA Standards, or ISO 31000 (Risk Management).
- Familiarity with control design principles including segregation of duties, maker-checker processes, and three-lines-of-defence models.
- Experience in the healthcare, pharmaceutical, or regulated services sector.
- Familiarity with IFRS, International Standards on Auditing (ISA), and Ugandan tax and regulatory frameworks (URA, URSB, NSSF).
- Exposure to ERP or hospital management information systems (HIS).
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 48