Job Title: Intern Volunteer – Server Systems Administration (No Experience Jobs)
Organisation: Infectious Diseases Institute
Duty Station: Kampala, Uganda
About Organisation:
Infectious Diseases Institute (IDI) is an independently governed institute within the College of Health Sciences at Makerere University and has the mission “To strengthen health systems in Africa, with a strong emphasis on infectious diseases, through research and capacity development.” IDI has operations across Uganda as well as in a number of other African countries and has a staffing of over 1,000 managing multiple projects in research, clinical services, public health and training.
Job Summary: Assist with installing and configuring server software and hardware under supervision.
Key Duties and Responsibilities:
- Support in managing network servers and technology tools, learning from senior administrators.
- Help in setting up accounts for new ACE HPC users as guided by the systems team.
- Provide first-line technical support to ACE HPC users and escalate issues when needed.
- Monitor system performance and support maintenance tasks alongside senior staff.
- Participate in troubleshooting system issues and outages as part of the support team.
- Assist in implementing security measures, including access controls, backups, and firewalls.
- Contribute to upgrading systems with new releases and models, under staff supervision.
- Learn and develop expertise in training staff on new technologies (e.g., Slurm), with mentorship.
- Help build and maintain internal documentation, including wikis, manuals, and IT policies.
- Attend cyberinfrastructure and change request meetings for exposure and note-taking.
- Provide IT technical support during workshops, assisting bioinformatics lecturers and trainers.
- Undertake other assigned duties, contributing to the smooth operation of ACE systems and activities.
Qualifications, Skills and Experience:
- Bachelor’s degree in computer science or a Bachelor’s degree in software engineering from a recognized institution
- A recent graduate (within the last year) with a Bachelor of Science in Software Engineering, Computer Science, or a related field from a recognized institution.
- Proficient in Linux/Unix and Python programming languages.
- Knowledge of R and JavaScript programming languages.
- Knowledge of operating systems, specifically Windows and Linux.
- Familiarity with server hardware.
- Familiarity with cloud computing platforms such as Google Cloud Platform (GCP) and AWS.
- Understanding of networks, including Local Area Networks (LAN) and Wide Area Networks (WAN).
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Deadline: 26th June 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: no experience