Job Title: Field Operations Officer
Organisation: Africa Global Logistics
Duty Station: Kampala, Uganda
About Organisation:
AGL (Africa Global Logistics), the reference multimodal logistics operator in Africa, is part of the MSC family. Connecting the number 1 integrated logistics network in Africa AGL, to the global maritime transport leader MSC, can accelerate the logistical transformation of the continent.
Key Duties and Responsibilities:
- Process entries through customs formalities until loaded on trucks
- Ensure cargo is diligently handled and delivered within the target 3 days of clearance
- Physical customs processing
- Collection of original shipping documents from the airline handlers
- Compile documents after entry capturing for physical customs processing
- Liase with the incharge customs for allocations of verification officers
- Represent the importer and client at physical verification and ensure timely uploading of verification account onto the system
- Re-seal the packages to avoid incidents of missing items
- Update the customer service team on progress pertaining physical handling of goods
- Follow up releases from NDA, MAAIF and UNBS authorities
- Ensure timely scanning of cargo prior to attaining Customs Exit note
- Processing cargo handling invoices with airline agents (Menzies and DAS) on AGL behalf
- Advise the COM on type of trucks needed for a particular job based on the sight report
- Coordinate with transporters on positioning trucks in the loading area
- Ensure the correct cargo is released from the customs warehouse per entry
- Witness cargo loading on the trucks and ensure no damages during loading
- Do verification at delivery desk incase of any checks by security or customs officers
- Notify the COM about any claims or shortages and attain a report from handlers
- Write the delivery notes in line with company guidelines and give to transporters
- Seal the trucks and dispatch from airport
- Any other assigned duties by the manager
- Check documentation
- Control at each step that all relevant documentation or exemptions is attached to minimise customs delays
- Attain T1 for transit goods and ensure departed in the system.
- Ensure a full set of documents accompanies every shipment for delivery to
- customers.
- Place all documentation in the file folder, close and forward to the COM
Alert/Inform Management
- Alert management in case of operational issues (significant or not)
- Inform management of any information relevant to our business activity or environment
- Update changes pertaining to airport operations.
Qualifications, Skills and Experience:
Education,Training
Skills & Experience
Experience
- At least 2 years’ experience in clearing operations
Personal Qualities
Organised
- Attention to details
Dependability
- Ability to work with tight deadlines
- Good knowledge of customs system
- Excellent communicator
- Customer service skills, interpersonal skills
- Targets and Goals 100% target on Quality-of-service (as per Client’s KPI)
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Deadline: 27th June 2026
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 24