Job Title: Recovery Officer
Organisation: Pride Bank
Duty Station: Kampala, Uganda
About Organisation:
Pride Bank Limited (PBL) was licensed at a Tier II Credit Institution by Bank of Uganda (BoU) in November 2024 and has a capital base of Ugx175.8 billion. Pride aims at transforming lives responsibly by focusing on three High Impact Goals: boosting sustainable agricultural value, growing sustainable SMEs to drive economic transformation and fostering economic resilience through financial inclusion while offering innovative financial and non-financial solutions to people at the base of the economic pyramid and serving customers through 43 networked branches and 4 contact offices across the country.
Job Summary: The Recovery Officer will report to the Supervisor Credit Recovery and will be responsible for the recovery of bad/written off loans extended in accordance with Pride’s policies and procedures and the laws of Uganda.
Key Duties and Responsibilities:
- Responsible for the recovery of Non-performing loans/written off loans by surveying and investigating the clients’ files for cases of defaulting and visiting defaulting clients.
- Prepare and submit weekly and monthly progress reports.
- Train staff on debt recovery skills.
- Liaise with law enforcement on recovery.
- Peruse clients’ files to establish type and location of security.
- Visit locations to establish the availability of property for attachment.
- Contact law enforcement for purposes of attachment in line with bank policy.
- Place and distribute notices of sale.
- Identify the highest bidder and negotiate terms for the sale of attached assets in line with bank policy.
- Arrange with the respective branch for consent to sale and requisition of the sale agreement in line with bank policy.
- Facilitate the prosecution of loan defaulters by investigating cases of defaulting.
- Report matters of criminal nature to the police in line with bank policy. Increasing value and number of bad debts recovered.
Qualifications, Skills and Experience:
- Bachelor’s Degree in any discipline. Two years’ experience in a similar role in a supervised financial institution.
- Good track record in credit management and recovery business in a financial institution is added advantage
- Should be willing to work in any part of the country.
- Credit and/or pass in English and Mathematics at “O” level.
- 2 Principal passes at “A” level Should not be more than 35 years of age.
How to Apply:
If you believe you have the necessary skills. experience and desire to make a difference. then apply immediately and send a detailed CV. Interested candidates should address their applications to the HEAD PEOPLE & CULTURE and send via email: recruitment@pridebank.co.ug not later than. May 22, 2026.
PRIDE BANK LIMITED, Victoria Office Park, Block B, Bukoto, Plot 6-9, Ben Kiwanuka Okot Close, P. O. Box 7566, Kampala. Tel. No. 0312-262366;
Deadline: 22nd May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: no experience