Job Title: Recovery Officer (4 Positions)
Organisation: ASAAK Financial Services
Duty Station: Fort Portal, Uganda
Other locations: Soroti and Matugga
About Organisation:
Asaak Financial Services has developed a revolutionary mobile system and pair it with extraordinary customer service to offer financial products that can be accessed anywhere, without the hassle or judgement of traditional institutions. Our products are designed meet clients at their level.
Job Summary: The Recovery officer will be responsible for enforcing the complete repayment of all non-performing loans and impounding vehicles from defaulting clients.
Key Duties and Responsibilities:
- Calling Asaak’s clients and encouraging them to repay their loans.
- Monitoring loan payments.
- Ensuring that the set targets on bad debt recoveries are met.
- Monitoring tracking devices in clients’ motorbikes and reporting suspicious behavior (including nights and weekends as needed).
- Impounding vehicles from defaulting clients.
- Conducting field visits associated with recoveries and compliance.
- Managing assigned loan portfolio.
- Taking individual action as per policy to recover delinquent loans, and any other duty as may be assigned.
Qualifications, Skills and Experience:
- Must hold a minimum of a bachelor’s degree in microfinance or any related field.
- Must possess excellent multi-tasking skills and the ability to function under pressure.
- Have excellent communication and interpersonal skills.
- Must have high levels of personal and professional integrity.
- Must be able and willing to ride a motorcycle and possess a valid riding license with Class A.
How to Apply:
Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 15th May 2026 by 5:00 pm addressed to
The HR & Administration office
Asaak Financial Services
careers@asaak.co
Deadline: 15th May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: no experience