Job Title: Program Assistant – Sanitation and Hygiene
Organisation: Red Rhino Development Limited
Duty Station: Kampala, Uganda
About Organisation:
Red Rhino Development Limited (RRD) is a registered nonprofit non-governmental organization (NGO) operating primarily in Uganda. It serves as the exclusive local implementing organization for the Ugandan Water Project (UWP), a US-based humanitarian initiative.
Job Summary: The Program Assistant – Sanitation and Hygiene is a leadership opportunity for someone ready to own district-level program delivery, lead people, solve complex field challenges, strengthen donor confidence, and drive measurable impact.
Key Duties and Responsibilities:
District Leadership & Program Delivery
- Lead and coordinate all Bukedea district program activities.
- Oversee AquaTrust and sanitation/hygiene programming across the district.
- Ensure all activities align with approved donor proposals, budgets, and timelines.
- Ensure timely, high-quality implementation of all field activities and approved work plans.
AquaTrust Operations Oversight
- Coordinate and supervise district-level AquaTrust implementation and water systems operations.
- Support enrollment, customer service, and service uptake across communities.
- Monitor payment compliance, conduct routine accountability checks, and support collection processes.
- Oversee system upgrades, rehabilitations, installations, and formal handovers.
- Coordinate preventive maintenance, emergency repairs, and operational response activities.
- Engage district stakeholders and represent the program in coordination meetings and partnerships.
- Coordinate and supervise district-level AquaTrust activities, water systems operations, and program implementation.
- Supervise the Mobilization and training of communities, WUCs, and stakeholders to support enrolment and service uptake.
- Monitor payment compliance, conduct audits, maintain financial accountability, and support collection processes.
- Oversee operation and maintenance of water systems, including preventive maintenance and water quality monitoring.
- Ensure customer satisfaction through follow-ups, feedback management, and service quality monitoring.
Sanitation & Hygiene Leadership
- Provide technical leadership on sanitation and hygiene programming.
- Lead sanitation and hygiene behavior change interventions.
- Promote safe water handling, handwashing, and environmental cleanliness.
- Ensure all sanitation and hygiene activities meet donor and organizational quality standards.
Team Management
- Supervise and support district-based staff.
- Set performance expectations and monitor agreed KPIs.
- Coach, mentor, and strengthen staff capacity and accountability.
Government & Stakeholder Engagement
- Maintain strong working relationships with: District Local Government; District Water Office; District Health Department; Community leaders; Water User Committees; and Implementing partners.
Donor Accountability & Compliance
- Ensure all donor requirements and organizational standards are met.
- Support donor reporting, field visits, and audits.
- Protect donor confidence through strong performance, transparency, and professionalism.
Reporting, Documentation & Data Management
- Submit timely weekly, monthly, and quarterly reports.
- Maintain accurate field documentation and records.
- Ensure data quality using approved digital systems including mWater and Asana.
Risk Management & Administrative Oversight
- Identify operational risks early and escalate issues promptly.
- Recommend practical solutions to field and operational challenges.
- Ensure proper management of district assets, inventory, logistics, and administrative documentation.
Qualifications, Skills and Experience:
- Bachelor’s Degree in: Environmental Health Science; Public Health; Health Education and Promotion; Rural Sanitation and Hygiene; Community Health; or a related field.
- Minimum four (4) years relevant professional experience in: WASH programming;
- Sanitation and hygiene implementation; AquaTrust or related water systems management;
- Rural development; Community-based programming; and Donor-funded projects.
- Proven knowledge of PHAST and CLTS. Computer literacy in using Google Docs.
- Two-year experience in Sanitation and hygiene promotion in NGO or Government organizations.
MANDATORY REQUIREMENTS
Applicants must have:
- Proven sanitation and hygiene experience;
- Strong field implementation experience;
- Experience supervising teams;
- Strong stakeholder engagement experience;
- Financial accountability and compliance experience;
- Strong data management and reporting skills;
- Fluency in Ateso (mandatory); and
- Willingness to live and work in Bukedea.
How to Apply:
If you are excited by challenge, ownership, and meaningful impact and you believe you can lead Bukedea to excellence we want to hear from you. Send your application with a cover letter that introduces us to who you are not just what you do, CV and copies of qualification and other documents to: redrhino@ugandanwaterproject.com and dorothy@ugandanwaterproject.com
Deadline: 7th June 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 48