Job Title: Manager Fraud Management and Security
Organisation: I&M Bank Uganda
Duty Station: Kampala, Uganda
About Organisation:
I&M Bank is a leading banking and insurance group in Eastern Africa with a presence in Kenya, Mauritius, Rwanda, Tanzania and Uganda. I&M Bank Uganda is a commercial bank headquartered at Kampala Road plot 6/6A with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers.
Job Summary: To develop, implement, and oversee comprehensive fraud and security prevention strategies that protect the bank’s assets, ensure compliance with relevant regulations, and maintain a safe environment for staff and customers. This role aims to minimize risks related to fraud, and security breaches through proactive management, effective enforcement of security policies, and fostering a culture of safety and awareness across the organization.
Key Duties and Responsibilities:
- Fraud Investigation (30)
- Lead and coordinate investigations into suspected fraudulent activities, including insider threats, ATM, mobile banking, and digital fraud.
- Oversee the collection, analysis, and preservation of electronic and physical evidence, ensuring adherence to legal standards.
- Prepare comprehensive investigation reports for senior management, disciplinary panels, and law enforcement agencies.
- Represent the bank in legal proceedings and liaise with security and law enforcement agencies.
- Fraud Prevention (30)
- Develop, implement, and oversee first-line fraud risk management strategies within the Bank.
- Monitor transaction trends and patterns to identify potential fraud risks proactively.
- Ensure compliance with authentication standards (e.g., PIN security, access controls).
- Conduct regular fraud awareness and security training for staff and customers to enhance organizational vigilance.
- Incorporate new security measures and best practices into existing policies and procedures.
- Lead security audits and vulnerability assessments to identify and mitigate potential risks.
- Research emerging security threats and fraud schemes, providing updates and recommendations for remedial actions.
Security and Infrastructure Management (20)
- Monitor the operational status of security systems such as CCTV cameras, alarm systems, and access controls, conducting quarterly maintenance reviews.
- Oversee the deployment and management of access control systems, including user enrolment and permissions.
- Ensure security personnel are properly trained, equipped, and hold valid identification and documentation.
- Reporting (10)
- Prepare and submit detailed weekly, monthly, and ad-hoc reports on investigations, security incidents, and fraud trends to relevant stakeholders.
- Ensure all investigations and security protocols comply with applicable legal and regulatory frameworks.
- Manage incident reporting, complaint handling, and stakeholder communication effectively.
- Process court orders and legal documentation received from the Legal Department, facilitating investigations with law enforcement agencies.
- Conduct vendor performance reviews and ensure service level agreements are met.
- Leadership (10)
- Provide leadership to the team to ensure objectives are met effectively.
- Offer mentorship, guidance and support to team members to develop their skills, knowledge, and confidence in fraud detection and prevention.
- Recognize achievements, encourage innovation, and foster a positive work environment to keep team members engaged.
- Foster a Collaborative and Productive Team Environment.
Qualifications, Skills and Experience:
- Bachelor’s degree in any field with relevant certification in Fraud and Security.
- Master’s degree in the relevant field is an Added Advantage.
- Professional Qualification: Certified Fraud Examiner is a must.
- At least 5 years’ working experience in a commercially oriented organization under fraud and security with at least 2 years’ experience at supervisory level.
Key Required Competencies & Skills
- Proven experience in fraud investigation, forensic analysis, or security management within a financial institution.
- Strong knowledge of banking operations, fraud schemes, and regulatory requirements.
- Excellent analytical, report-writing, and communication skills.
- Strong stakeholder management and interpersonal skills.
- Proficiency in using investigative tools, electronic data analysis, and evidence preservation.
- Leadership and Decision-making skills.
- Problem solving skills.
- Analytical skills and attention to detail.
- Ethics and integrity.
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Deadline: 9th May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60