Job Title: Front Desk Officer
Organisation: Lotteries and Gaming Regulatory Board
Duty Station: Kampala, Uganda
About Organisation:
The Lotteries and Gaming Regulatory Board (LGRB) is a body corporate established under the Lotteries and Gaming Act No. 7 of 2016 which came into effect on 8th April 2016. The Act is supported by a set of 5 Regulations which came into effect on 28th May 2016. The law mandates the Board to regulate the operations of lotteries, casinos and betting houses (Industry).
Job Summary: To receive, welcome, direct clients and visitors in the organization and to supply information about the organizations and answer phone calls, receive massages and distribute mail to the responsible persons.
Key Duties and Responsibilities:
- Answering telephone, screen and direct calls
- Taking, relaying messages and handle queries from the public and customers
- Providing information to callers
- Directing persons to correct destination
- Monitoring visitor access and maintaining security awareness
- Providing general administrative and clerical support
- Preparing correspondences and documents
- Receiving, sorting and delivering mail
- Scheduling appointments and maintaining appointment diaries either manually or electronically
- Monitoring and maintaining office equipment
- Controlling inventory relevant to reception area
- Tiding and maintaining the reception area
Qualifications, Skills and Experience:
- An Honors Bachelor’s Degree in either Leisure and Hospitality Management, Marketing, Social Sciences, Social Work and Social Administration, Management Science, Business Administration, Office Management or Business Studies from a recognized University/Institution.
Competencies
Technical
- Records and information management
Information Communication Technology
- Planning, Organizing and coordinating
Accountability
- Behavioral
- Concern for quality and standards
- Communicating effectively
- Ethics and integrity
- Customer care
Team Work
- Time management
How to Apply:
All suitably qualified and Interested applicants should apply online at the link below.
Deadline: 8th June 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: no experience