Job Title: Team Leader – SME (Small and Medium Enterprise Loans) – 20 Positions
Organisation: Platinum Credit (U) Ltd
Duty Station: Kampala Metropolitan and Upcountry Branches, Uganda
About Organisation:
Platinum Credit is a leading Regional Micro Finance Company providing emergency loans to employed individuals in Africa. The company has a wide spread branch network in Uganda and offers various products including; Civil Servant Loans, Logbook Finance Loans, SME Loans and Private Sector loans among others. Platinum Credit (U) Ltd is a subsidiary of Platcorp Holdings Ltd.
Job Summary: The overall purpose of the role is to grow the portfolio of the branch month on month while maintaining high portfolio quality through a motivated team and satisfied customers.
Key Duties and Responsibilities:
- Develop and implement strategies for the achievement of the team portfolio quality target.
- Recruit and lead the required Loans Officers as per set targets.
- Develop and implement staff retention strategies.
- Regularly train and support Loans Officers on all processes.
- Supervise and support Loans Officers to achieve their individual targets month on month on sales and portfolio quality.
- Participate in the branch loans committee in timely appraisal and approval of all loans created by the team for compliance in line with product policies and procedures stipulated by the company.
- To enforce a zero tolerance to fraud culture in his/her team.
- To maintain high standards of customer satisfaction in line with the company’s customer service charter.
Qualifications, Skills and Experience:
- Bachelor’s degree in sales, marketing or a business-related field from a recognized institution.
- Knowledge of customer service principles
- At least two years relevant work experience, one of which must be in a leadership position.
- Knowledge of office administration
Other attributes
- Integrity and ability to both work in and lead a dynamic team
- Verbal and written communication skills.
- Good knowledge of company credit/lending policy
- Good computer and database skills
- Ability to plan, multi-task and manage time effectively
- Above average people skills/soft skills (includes listening skills, stress management)
How to Apply:
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by; Email to: careers@platinumcredit.co.ug
Deadline: 22nd May 2026
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