Job Title: Shop Supervisors – Agric – 2 positions
Organisation: Biyinzika Poultry
Duty Station: Arua, Uganda
About Organisation:
Biyinzika Poultry International Limited (BPIL) is the leading integrated poultry company and a recognized household brand within Uganda. Established 30 years ago as Biyinzika, BPIL has grown from small beginnings to a company with over 9?5 employees stationed in over 9 production sites. BPIL produces and distributes quality day-old chicks and HACCP certified animal feed through over 40 branches within Uganda and the East African region. BPIL also produces chicken meat products under the Pearl Chicken brand retailed directly through our 30 Pearl chicken shops. Pearl also supplies leading wholesale, retail and food service customers with quality Ugandan National Bureau of Standards (UNBS) certified products.
Job Summary: The shop supervisor is responsible for selling and marketing all the company products, as well as creating a positive image of the company to the public. The position holder will manage the branch business and operational areas under the rules, regulations and guidelines of BPIL while ensuring the accomplishment of goals and targets given by Management.
Key Duties and Responsibilities:
- Management of the Chicks and Feeds.
- Ensure timely booking of Chicks and Feeds.
- Issuing Chicks and Feeds to customers.
- Coordinate offloading Chicks and Feeds and reconciling deliveries.
- Order Feeds from the Feed mill and other products on time.
- Control and manage stock as prescribed by the Company’s SOPs.
- Always ensure a clean and tidy environment at the branch.
- Management of Payments at the branch
- Ensuring timely payments are made in advance and as per company policy for Chicks and Feeds.
- Daily Cash reconciliation of Chicks and Feeds and reporting to the Sales Support Representative and Accounts sales team daily.
- Market Company products & safeguarding the Company’s Image in the Community.
- Review cash sales against targeted sales and plan for achieving the set target or above.
- Provision of effective and efficient support to the customers
- Receiving complaints from Customers and forwarding the raised issues to respective staff like the Company Veterinarian, Technical Area Sales representative, and the Teleservice team.
- Dealing with customers efficiently in a professional and cordial manner, giving them correct information about our products to enable them to make an informed decision.
- Train and support new staff.
- Provision of support/orientation to new staff.
- Maintain proper and effective communication, reporting, documentation, and records system.
- Prepare and submit daily, monthly, quarterly, and annual reports i.e. monthly sales and receivables.
- Support the stock taking and inventory management processes.
- Report immediately any shortages, losses, or any other problems to your line manager.
- Correctly filling out paperwork including, Daily Cash Reports and Chicks Summary Reports among others and submitting this information to the Head office.
- Responsible for all Human Resource related issues for the staff of the branch and seek support from the HR office when required.
- Effective supervision of staff at the branch.
- Appraise performance of staff at the branch.
- Other duties as assigned by management.
- Financial Responsibility
- Petty cash management
- Management of cash deposit and mobile money payments
Qualifications, Skills and Experience:
- Recognized veterinary qualification
- Degree or Diploma in Sales and Marketing, Business Administration, or related field
- Professional / Technical Training (Preferred):
- Knowledge of sales and marketing of chicks and feeds
- Product knowledge.
- Customer care skills
- Skills and Experience:
- Minimum Experience:
- At least 2–3 years of progressive experience in sales and marketing of Chicks and feeds in a busy commercial setting.
- Demonstrated experience customer care and offer of advisory on chicks and feeds consumption/management to customers.
- Computer Literacy.
- High level of integrity and honesty
- Professional personal presentation
- Organizational and planning skills.
- Good communication and interpersonal skills.
- Time management.
- Ability to work under pressure.
- Excellent reporting skills.
- Willingness to regularly travel across region (s) of operation.
- Team collaboration
- Willingness to be relocated as per the business needs.
- Willingness to cooperate and work closely with the Sales Support Representative
- Competencies:
- Candidates for this role are expected to demonstrate the following BPIL High Performance Behaviours:
- Common purpose
- Open communication
- Setting and Achieving Targets
- Sense of Urgency & Agility
- Accountability
- Collaborate Effectively
- Result-Driven Mindset
- Trust & Mutual Respect
- Customer Focused
- Innovation & Continuous Learning
- Sense of Belonging
How to Apply:
Send your resume to vacancies@biyinzika.co.ug
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 24