Job Title: Relationship Manager ME
Organisation: People Brand House
Duty Station: Kampala, Uganda
About Organisation:
People Brand House is a management consulting firm that collaborates with business leaders and the society at large to engage human capital as a key driver for business sustainability.
Job Summary: To market the Bank’s products and manage customer relationships through proactive and consultative approaches with the aim of acquiring profitable new business, retaining existing business relationships and maintaining high quality portfolios geared towards realization of the Bank’s mission and vision.
Key Duties and Responsibilities:
- Acquisition of profitable new SME clients to achieve defined sales targets in liabilities & Assets to grow the market share in line with the Bank’s strategic direction.
- Identify Business opportunities within the existing portfolio and establish mechanisms of growing customer relationships with the Bank.
- Manage assigned credit portfolios and monitor quality of existing credit
- Review, analyze, screen and confirm all documentation submitted by the client before submission for recommendation and approval as per credit risk procedure.
- Market the Bank products in all sectors of the Ugandan market in line with the
- Bank’s defined segments, set targets and strategic objective.
- Make daily, weekly, monthly and quarterly customer visits and call reports in a bid to retain and offer solutions to the customers.
- Responsible for maintaining a clean portfolio with No/Zero Non- performing Loans.
- Prepare weekly activity reports and submit them to the line Manager.
- Initiate and carry out recovery action on non-performing loans within your respective portfolio
- Review and maintain a comprehensive database of existing relationships/prospects and establish ways of retaining and growing the portfolios in compliance with the Bank’s policies and procedures.
- Recommend changes required to meet the set targets and customer expectations
- in line with the Bank’s policy and procedure.
- Attend all weekly business meetings and always keep time.
Qualifications, Skills and Experience:
- A Bachelors’ degree.
- Professional qualification in banking e.g. MBA as added advantage.
- Experience.
- A minimum of 3 years in a similar role in the Banking industry.
- Leadership and Team building
- Good Interpersonal skills
- Negotiation skills
- Creativity and passion for Business Development
- Relationship Management Skills
- Marketing skill
- Excellent communication skills
How to Apply:
All candidates should send their updated CVs via Email to: people@peoplebrand.co.ug
Deadline: 8th May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36