Job Title: Receptionist
Organisation: BondRich Advisory Group
Duty Station: Kampala, Uganda
About Organisation:
BondRich Advisory Group is a client-centered HR & Management Consultancy firm operating in Uganda. The firm was established with a mission to provide customized transformational solutions that suites the ever-changing needs of our clients. We specialize in the provision of Human Resource and organizational development consultancy services to clients in both profit and non-profit sectors.
Job Summary: Our client, a leading player in the Manufacturing sector is seeking a dynamic and experienced Receptionist to join their team. The Receptionist will be the first point of contact for clients, providing them with outstanding service and ensuring a smooth and organized front desk environment. The ideal candidate will have excellent communication skills and the ability to multitask in a fast-paced environment.
Key Duties and Responsibilities:
- Greet and welcome Clients as they arrive at the office.
- Manage and direct incoming phone calls, emails, and inquiries to the appropriate department or staff member.
- Maintain a clean, organized, and presentable reception area.
- Assist in scheduling meetings, appointments, and maintaining office calendars.
- Support the preparation and organization of documents, presentations, and reports.
- Ensure adequate stock of office supplies and coordinate replenishment as needed.
- Answer and direct phone calls, handle inquiries, and provide information about the products and available services.
- Provide clients and visitors with information about the company’s products and services.
- Handle customer inquiries and complaints efficiently, escalating complex issues to the appropriate team.
- Coordinate with the sales and operations teams to ensure seamless communication and customer satisfaction.
- Address and resolve client complaints and issues promptly and professionally.
- Maintain a clean and organized front desk area
Qualifications, Skills and Experience:
- Degree/Diploma or equivalent in a business related field.
- Proven experience as a receptionist or in a similar role within the hotel industry.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Friendly and professional demeanor with a customer-oriented approach.
- Ability to work flexible hours, including weekends and holidays.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter detailing their suitability for the role to careers@bondrichadvisorygroup.com
Deadline: 30th May 2026
NB: Only shortlisted candidates will be contacted.
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Level of Education: associate degree
Work Hours: 8
Experience in Months: no experience