Job Title: Digital Admin & Sales Executive
Organisation: Rosewood Motel
Duty Station: Wakiso, Uganda
About Organisation:
Rosewood Motel is a motel in Nansana that provides comfortable stays in a serene forested environment.
Job Summary: The Digital Admin & Sales Executive will manage all online operations of Rosewood Motel, including social media, customer inquiries, bookings, and digital marketing. This role is responsible for turning online traffic into actual bookings and ensuring smooth communication between online clients and the on-ground team.
Key Duties and Responsibilities:
Social Media Management
- Manage and grow motel social media accounts (Instagram, Facebook, TikTok)
- Post content consistently such as rooms, offers, experiences, and promotions
- Engage with comments, messages, and audience interactions
- Work with content creators or designers where needed
Online Customer Management
- Respond to inquiries via WhatsApp, Instagram, Facebook, and calls where necessary
- Provide accurate information on room availability, pricing, location, and amenities
- Maintain professional and persuasive communication
Booking and Sales Conversion
- Convert inquiries into confirmed bookings
- Manage and track all online reservations
- Follow up on potential clients
- Coordinate bookings with the on-ground front desk team
Digital Marketing and Promotions
- Execute marketing campaigns and offers
- Promote discounts, packages, and seasonal deals
- Identify opportunities to increase bookings
- Support paid ads if applicable
Platform Management
- Manage listings on booking platforms if used
- Ensure pricing, availability, and photos are up to date
- Monitor and respond to reviews
Reporting and Tracking
- Track number of inquiries, conversion rates, and booking sources
- Provide weekly performance reports
- Suggest improvements based on data
Qualifications, Skills and Experience:
Education
- Minimum Bachelor’s Degree in Business, Marketing, IT, or related field
Experience
- At least 1 year of experience in digital marketing, online sales, customer service, or admin roles
- Strong communication and persuasion skills
- Social media management skills
- Basic understanding of digital marketing
- Organized and responsive
- Ability to multitask and manage multiple platforms
- Familiarity with WhatsApp Business, Instagram, and Facebook tools
- Basic knowledge of Canva or similar tools
Basic knowledge of Google Sheets or Excel
Added Advantages
- Experience in hospitality or booking systems
- Experience running ads (Meta or Google)
- Content creation skills such as photos, videos, and captions
Key Traits
- Sales driven mindset
- Fast responder
- Creative and proactive
- Detail oriented
- Customer focused
How to Apply:
Interested candidates should submit their CV and a short introduction to: admin@rosewoodmotel.ug
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 12