Job Title: Customer Experience Officer-Operations
Organisation: Mayfair Asset Managers
Duty Station: Kampala, Uganda
About Organisation:
Mayfair Asset Managers is a Fund Manager licensed by the Capital Markets Authority (CMA) and Retirement Benefits Authority (RBA), offering bespoken investment solutions tailor made for retail and institutional clientele.
Key Duties and Responsibilities:
- Client Query & Complaint Resolution
- Transaction Processing
- KYC & Data Management
- CRM
Qualifications, Skills and Experience:
- A Bachelor’s degree in a business-related discipline
- At least 1 year of relevant work experience, with experience in customer care or financial services being an added advantage
- Sound understanding of the financial services industry and client relationship management
- Strong interpersonal, communication, and problem-solving skills
- High attention to detail and proficiency in MS Office
- If you are passionate about client experience and operational excellence, we want to hear from you.
How to Apply:
Interested candidates should submit their CV and cover letter clearly indicating the position applied for to info@mayfair.co.ug before 5pm, 8th May, 2026.
Deadline: 8th May 2026
NB: Only shortlisted candidates will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 12