Job Title: Engineer – FTTH Operations
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About Organisation:
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.
Key Duties and Responsibilities:
- Develop and implement standardized handover process defining acceptance criteria, documentation requirements, and sign-off procedures for all FTTH installations.
- Conduct site acceptance testing and quality inspections of fiber splicing, enclosures, cable routing, and labelling before accepting contractor handovers.
- Monitor and optimize FTTH network performance through continuous metrics analysis, proactive fault detection, and corrective measures.
- Manage fault resolution including troubleshooting complaints, dispatching field teams, and ensuring timely service restoration within SLA targets.
- Conduct regular audits of fiber infrastructure to identify poor installations, unauthorized modifications, or documentation gaps and document remedial actions.
- Coordinate with contractors ensuring adherence to installation standards through technical guidance, method statement reviews, and site supervision.
- Establish quality control checkpoints at all FTTH deployment stages including pre-installation surveys, construction inspections, and post-activation verification.
- Implement corrective action processes for poor quality work, tracking defects and holding contractors accountable through contractual mechanisms.
- Coordinate preventive maintenance activities including connector cleaning, enclosure inspections, splice verification, and documentation updates.
- Generate regular operational reports on network performance, fault statistics, quality metrics, handover status, and improvement initiatives.
- Develop standard operating procedures for all FTTH operational activities ensuring consistency, quality, and compliance with technical standards
Qualifications, Skills and Experience:
- Bachelor’s degree in Telecommunication / Electrical Engineering or any other relevant degree.
- Work Experience
- A minimum two (2) years’ experience in a similar role
- Skills / physical competencies:
- Negotiation skills
- Process engineering skills
- A highly specialized technologist with mathematical, statistical and problem-solving abilities.
- Lateral thinking and general systems-interconnectivity knowledge.
- Excellent Digital and computing skills.
- Leadership skills
- Communication skills
How to Apply:
All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.
Deadline: 11th February 2026
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 24