Job Title: Secretarial Assistant (No Experience Jobs)
Organisation: Office of the Auditor General (OAG)
Duty Station: Kampala, Uganda
Job Reference: ADM/56/136/01 Vol.8 [03/25]
About Organisation:
The Office of the Auditor General (OAG) is the supreme Audit Institution (SAI) of Uganda mandated under Article 163 of the Constitution of the Republic of Uganda to audit and report on the Public Accounts of Uganda and of all public offices, including the Courts, the Central and Local Government Administrations, Universities and Public Institutions of like nature and any Public Corporations or other bodies or organizations established by an Act of Parliament. The Constitutional mandate of the OAG is amplified by the National Audit Act, 2008 which has among other things enhanced the financial and operational independence of the Auditor General.
Job Summary: Provide secretarial services, receive correspondences, maintain office environment, fix appointments and make follow-ups to support Supervisors and other staff effectively and efficiently.
Key Duties and Responsibilities:
- Receive and Disseminate Correspondences and Other Information for the Office Custodian of Files
- Provide support in the efficient provision of secretarial services to the Supervisors, and prepare agendas, co-ordinate the production of papers, minutes and keep/retrieve records.
- Provide efficient and effective correspondences, and other information received and disseminated for the office.
- Organise/attend meetings, taking minutes and circulating decisions from the meetings to the relevant action offices.
- Maintain the Environment of the Office of the Auditor General
- Perform routine check-ups in the office environment and ensure clean and secure surroundings.
- Deliver a comprehensive range of support activities, proactively troubleshooting and resolve issues which arise.
- Perform routine check-ups and account for office equipment and materials and keep records, within the Office of the Auditor General Office environment.
- Customer Service
- Attend to visitors/calls and direct them to the rightful Officers they may need to meet/talk to.
- Set up and manage agreed communication system and protocols to ensure consistent standards in all communications from the Supervisors and visitors.
- Schedule Appointments and Deadlines
- Schedule/maintain, and follow-up on appointments and communicate any changes made.
- Assist in ensuring that demanding workload is appropriately prioritized and all deadlines are met.
- Process all the Work Assignments
- Organise and store paperwork, documents and computer-based information that may be relevant for the operation.
- Photocopy and print various documents, sometimes on behalf of other colleagues.
- Type, prepare and collate reports and manage database systems.
- Coordinate work, activities within the department within a stipulated time/deadline.
- Supervise and Develop Staff.
- Set the performance targets together with staff under supervision and carry out performance appraisal for the team.
- Mentor and coach the team.
Key performance indicators:
- Percentage of planned activities implemented
- Risk and compliance rating
- Stakeholder satisfaction score;
- Service Score
- Complaints resolution
- Service level agreement score
- Staff competency score
- Technology utilisation score
- Percentage of staff (under supervision) exceeding agreed performance
- Timely and accurate submission of reports
Qualifications, Skills and Experience:
- Applicant must be a Ugandan aged 35 years and below, holding a Diploma in Administrative and Secretarial Science, Office Management or in any related filed.
- Experience:
- Experience is not required.
- Legal and regulatory framework governing the OAG.
- OAG code of conduct
- The value and benefit of supreme audit institutions – making a difference to the lives of citizens
- Principles of transparency and accountability
- Computerised information systems
- Public sector protocol and etiquette
- Planning
- English Language skills
- Report writing
- Accountable
- Digital Literacy skills
- Creative/ Innovative
- Effective Communication skills
- Integrity
- Effective Communication skills
- Independent
- Quality control
- Objective
- Outsourcing and contract
- Professionalism
- management skills
- Perseverance
- Procurement evaluation skills
- Continuous Improvement focused
- Planning, budgeting and
- Goals and Results Focused
- commitment control skills
- Quality focused
- Business Acumen skills
- Empathetic
- Confidentiality
- Client Centric
- Teamwork
- Inspiring
- Share Information
How to Apply:
Applications must be accompanied by:
- Detailed typed curriculum vitae which clearly supports the competencies required above.
- Copies of academic qualifications, professional training certificates and proof of employment history where required.
- Names of three (3) referees and their contacts.
- A recent passport size photograph (attached to the application form).
All applications must be in triplicate and submitted on the OAG application form, which can be obtained from the OAG Website, Download Here.
Deadline: 22nd December 2025.
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Level of Education: associate degree
Work Hours: 8
Experience in Months: no experience required