Job Title: Information and Systems Officer
Organisation: WASSHA Africa Uganda Ltd
Duty Station: Kampala, Uganda
Reports to: Information and Systems Team Leader
About Organisation:
WASSHA Africa Uganda Ltd is a fast-growing start-up solar energy company in Uganda offering alternative energy solutions to people with no or limited power access. We empower them by offering affordable and clean energy services to enhance their businesses and/or improve their standards of living.
Our company vision is “Unlock Humankind’s Limitation” and our mission is” power to the people.” We are part of the WASSHA group with a presence in Japan, Tanzania, Uganda, Mozambique, DRC, Nigeria and with expansion prospects to several African countries. We are looking for an enthusiastic individual to achieve this vision together.
Job Summary: We are looking for a motivated and capable Information and Systems Officer to support our business growth
Job Purpose: Responsible for providing support and maintaining WASSHA computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance when required.
Key Duties and Responsibilities:
Functional Responsibilities:
- Support to consider whether to introduce new systems by defining requirements and making a list of candidates and negotiating with system vendors.
- Keeping up to date with developments in IT security standards and threats.
- Monitoring network usage to ensure compliance with security policies.
- Support development and implementation of new computer projects and new hardware installations.
- Assist in developing long-term strategies and capacity planning for meeting future computer hardware needs.
- Accurately document instances of hardware failure, repair, installation, and removal
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring PC performance.
- Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products
- Any other assigned duties by the supervisor
Qualifications, Skills and Experience:
Minimum level of academic and professional qualification required to perform effectively in the role:
- Diploma or Degree in Computer Science, Information Technology or Equivalent from a recognized institution.
Minimum level of experience required to perform effectively in the role:
- 1-year experience in information technology
Competencies
Technical
- Knowledge of Information Technology
Functional
- Motivational and results-oriented skills.
- Facilitation skills
- Database skills
- Strong communication skills.
- Interpersonal skills
- System troubleshooting skills
- Strong team player
- Organizational and time management skills.
Behavioral
- Stress tolerance
- Flexibility and adaptability
- Accountability and Transparency
Internal customers:
- Information Security Team Leader
- Software Development Team
- All staff
External customers:
- Agents
How to Apply:
Please Send CV, Application letter (with the required gross monthly salary expectation) and academic transcripts in PDF to [email protected] no later than 19th December, 2025 at 18:00 (EAT)
Ensure to indicate the JOB TITLE in the SUBJECT HEAD of the email. Only successful candidates will be contacted
Deadline: 19th December 2025
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