Job Title: Front Desk Officer (Fresher Jobs)
Organisation: International University of East Africa (IUEA)
Duty Station: Kampala, Uganda
About Organisation:
International University of East Africa (IUEA) is a private university licensed by the Ugandan National Council for Higher Education (NCHE). IUEA main campus is located in Kansanga, Kampala, Uganda, and draws students from East Africa, and from the rest of the world. The International University of East Africa celebrates a multi-cultural atmosphere.
Job Summary: Be the face of IUEA! You’ll welcome prospective students and visitors, provide information, coordinate campus tours, and ensure every visitor has a positive first impression of our university.
Key Duties and Responsibilities:
- Welcome and assist walk-in prospective students and visitors
- Provide information about programs, admissions, and campus facilities
- Coordinate campus tours and connect visitors with appropriate departments
- Register visitor information and capture leads in CRM
- Answer phone calls and direct them to appropriate departments
- Maintain a clean, organized, and welcoming reception area
- Distribute brochures and promotional materials
- Handle basic inquiries and escalate complex ones
- Support recruitment events and open days
Qualifications, Skills and Experience:
- Diploma or Bachelor’s degree in any field
- 1-2 years in front desk, reception, or customer service
- Professional appearance and excellent interpersonal skills
- Warm, friendly demeanor with strong customer service orientation
- Excellent communication skills in English
- Proficiency in MS Office
- Ability to multitask and remain calm under pressure
- Punctuality and reliability
How to Apply:
Applications along with Resume/CV in a single PDF format file should be sent to [email protected]
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: associate degree
Work Hours: 8
Experience in Months: 12