Job Title: Case Manager
Organisation: Amani Sasa
Duty Station: Kampala, Uganda
About Organisation:
Amani Sasa exists to walk alongside of the most vulnerable refugee families. We are the leader in Kampala for providing in-depth, holistic care to the most vulnerable refugee women, men and children. Amani Sasa is committed to providing vulnerable refugees access to safety, wholeness and empowerment so that refugees can live into their full God-given potential.
Job Summary: The Case Manager is responsible for overseeing and implementing care for Amani Sasa clients. The manager ensures the programs run smoothly and efficiently. The case manager provides hands-on support to refugee clients experiencing crisis situations, offering holistic care within the Amani Sasa community.
Key Duties and Responsibilities:
Program Oversight and Direct Service
- Emergency Assistance: Approve and oversee emergency requests within budget and policy.
- Children’s Welfare: Monitor well-being of scholarship children in coordination with Admin and Logistics Manager.
- Participant Selection: Oversee intake of clients into the program.
- Prenatal/Postnatal Support: Mentor young moms through prenatal checkups, delivery, parenting education, and transition support.
- Mentorship: Conduct ongoing follow-up with participants before and after graduation.
Case Management for Refugee Clients
- Conduct intake assessments and follow-ups, including home visits.
- Coordinate services such as legal aid, counseling, and healthcare.
- Facilitate emergency logistics (e.g., food, housing, transport).
Documentation, Monitoring, and Evaluation
- Maintain accurate and confidential records.
- Track changes in client progress through assessments.
- Submit timely monthly, quarterly, and yearly reports.
Professional Development and Other Duties
- Attend staff development and continuing education sessions.
- Represent Amani Sasa in program-related events and community meetings.
- Perform other duties as assigned by the COO/CEO.
Qualifications, Skills and Experience:
- Bachelor’s degree in Social Work or related field
- Minimum 3 years of experience in social work, including leadership roles
- Strong leadership, management and communication skills
- Experience in program development, implementation and evaluation
Skills And Abilities
- Social Worker Skills
- Nonjudgmental, empathetic approach
- Organization and time management
- Verbal and written communication
- Cultural competence and emotional intelligence
- Active listening and critical thinking
- Patience, flexibility, and problem-solving
- Team collaboration
- Coordinator & Managerial Skills
- Effective Communication with clients and all stakeholders
- Build and maintain relationships with community resources
- Computer literacy, documentation, accurate and timely reporting
- Caseload management of clients and allocate resources effectively
- Strategic planning and organizational knowledge
- Program research and evaluation
How to Apply:
Send via Email strictly to: [email protected]
Deadline: 5th January 2026
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36