Job Title: Manager – HR Business Partner
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Organizational Development and Performance
About Organisation:
MTN Uganda is a subsidiary of MTN Group, a multinational Telco operating in Africa and Middle East, with over 280milllion subscribers, making it the largest in Africa.
Job Summary: Provide People management interventions, support and best practices to assigned areas of the business by playing an integral part towards achieving effective work relationships, influencing the delivery of the relevant people plans in support of the achievement of the Business Unit, HR and Companywide people strategies and business outcome. Acts as a liaison between HR and the divisions
Key Duties and Responsibilities:
- Implementation of People plan and Agenda in line with the companywide HR and assigned Business Unit strategy.
- Enabling and Reporting on the changing needs and the future needs of the assigned Business unit and HR Functional
- support area to deliver commercially focused HR solutions to add-value.
- Coordinate HR practices & objectives that will provide an employee-oriented and high performing superior workforce in assigned function and HR functional area.
- Provide pro-active HR services covering all aspects of the employee lifecycle.
- Implementation of the various HR services across the HR employee cycle within assigned BU specifically, resourcing, on boarding, separation and off boarding, talent management, performance management, learning & needs analysis, management of informal grievance and providing line support for disciplinary processes. Ensuring the experience at every touch point is value adding.
- Put in place initiatives to proactively gain assigned Business Units feedback to enable the HR function improve service levels.
- Equip Business units and assigned functional areas with appropriate people management tools and knowledge to effectively manage at the line level e.g. performance management, talent management, career management etc.
- Manage people change and support while building change capacity and capability within business unit.
- Manage relevant assigned Business Unit headcount, workforce planning and people data.
- Assist the Senior Manager-HR Business Development in managing Employee Relations (ER) initiatives, plans and issues within business Unit assigned.
- Assist the Senior Manager-HR Business Development in managing Employee wellness initiatives and plans within business Unit assigned.
- Assist the Senior Manager-HR Business Development in managing partnerships with HR Resourcing and Recruitment Agencies for business unit assigned.
- Prepare Monthly reports and other relevant reports requited via line manager and submit these to HR for action.
Key Performance Areas
- Effective implementation of HR Services to assigned functions
- Reporting on changing business needs & PPP Implementation
- Positioning MTN Uganda’s Employee Value Proposition
- A high-performance culture within assigned functions
- Effective delivery on HR core functions within assigned functions
- Implementation of HR interventions/improvements per objectives.
- Employee Development & Effective partnerships
- Provision of Project Management Support
- Engaged Staff within assigned functions
Qualifications, Skills and Experience:
- A Degree in HR/ Industrial Psychology/ Social Science or a related field
- Post Graduate Training in Human Resources/Development.
- Master’s Degree in HRM or HRD would be an added advantage
Work Experience
- 5 years in HR Management, Resource Planning & Employee Relations
- Exposure in a Telecoms environment or multi-national companies
- Experience working in roles or projects where interaction with Senior leadership is required
- Experience of effective influencing and coaching at the senior manager level
- Experience of managing organizational change
Competencies
- Ability to manage own time and workload and juggle conflicting priorities
- Demonstrate evidence of influencing and coaching skills
- Professional approach with a can-do attitude
- Courage Skills- Manages self and team performance, good conflict management, takes and manages accountability
- Energy & Drive – Innovative, takes initiative, result oriented and develops self consistently
- Interpersonal Skills – Leadership, customer centricity, collaborative and coaches & develops direct reports
- Personal Skills – Trustworthy, integrity and ethical in dealings
- Operating Skills – Ability to focus on priorities and plans, manages and monitors work effectively
- Organisational Positioning Skills – Good written and verbal communication, commitment to the organization
- Strategic Skills – Global thinker, Analytical thinking and Problem-solving abilities.
How to Apply:
All candidates who wish to join MTN Uganda in this capacity should apply online at the link below.
Deadline: 24th November 2025
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 60