Job Title: IT Assistant
Organisation: Sanik Systems
Duty Station: Kampala, Uganda
About Organisation:
Sanik Systems Limited is a private limited liability company incorporated under The Registration of Companies Act of the Laws of Uganda. We are a Technology and Innovation company based in Uganda incorporated with one goal in mind — to provide reliable, innovative, and high-quality IT services to both local and the international community.
Job Summary: Sanik Systems Limited is looking for a tech-savvy and detail-oriented IT Assistant to support our IT operations and infrastructure. The ideal candidate will assist in troubleshooting, system maintenance, and providing technical support to ensure smooth IT service delivery.
Key Duties and Responsibilities:
- Provide technical support for hardware, software, and network-related issues.
- Assist in the setup, configuration, and maintenance of IT systems and equipment.
- Monitor and maintain IT infrastructure, ensuring optimal performance.
- Support website hosting, email services, and cybersecurity measures.
- Troubleshoot system failures and identify solutions to minimize downtime.
- Assist in data backup and recovery processes.
- Document IT processes, system configurations, and troubleshooting guides.
- Stay updated on emerging IT trends and technologies.
Qualifications, Skills and Experience:
- Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Previous experience in IT support, system administration, or technical assistance is an advantage.
- Knowledge of networking, operating systems, and IT security principles.
- Strong problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Good communication and interpersonal skills.
- Proficiency in Microsoft Office, Linux, and cloud services is a plus.
How to Apply:
Interested candidates should submit their CV and a cover letter with the subject “Application for IT Assistant Position” via Email to: [email protected]
Deadline: 26th November 2025
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Level of Education: diploma
Work Hours: 8
Experience in Months: no experience required