Job Title: ICT Officer – 2 Positions
Organisation: Uganda Cancer Institute (UCI)
Duty Station: Kampala, Uganda
Reference: UCI/KLA/EXT/ADV/02/2025/19
About Organisation:
Uganda Cancer Institute (UCI) is an autonomous body under the Ministry of Health, established by the Uganda Cancer Institute Act, 2016. The Act mandates the Institute to manage and coordinate cancer care and cancer-related conditions across the country. UCI’s core functions include cancer treatment, prevention, research, and training in fields such as Oncology, Pediatrics, Gynecology, Radiotherapy, Surgery, Imaging and Radiology, Nuclear Medicine, and other related specialties.
Job Summary: To prepare and manage system network connections in the Institute.
Key Duties and Responsibilities: The incumbent will be responsible to Senior ICT Officer for performing the following duties: –
- Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
- Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
- Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
- Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
- Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
- Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
- Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
- Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
- Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
- Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
- Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
- Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
- Participate in on-call rotation and provide after- hours support for critical ICT issues and emergencies as needed.
Qualifications, Skills and Experience:
- Applicants should be Ugandans holding an Honours Bachelor’s degree in Information Technology, Computer Science, or related field; professional certifications (e.g., CompTIA, Cisco, Microsoft) are an added advantage.
- Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
- Solid understanding of network protocols, security principles, and best practices.
- Work experience; 2 years and above
- Key competencies required for the post: The incumbent should have key competences and Skills in: Information Communication Technology; Planning, Organizing and coordinating; Ethics and integrity; Concern for quality and standards; ICT infrastructure management; Network administration; Security management; Technical support; Problem-solving; Project management; Vendor management; Accountability; Networking and Inter-personal relations; Effective communication and Innovative and Proactive; Research and Report writing skills.
How to Apply:
Applications should be addressed to the Executive Director, Uganda Cancer Institute, P.O. Box 3935, Kampala, and must include a detailed curriculum vitae, copies of academic and professional certificates, and the names and contact information of three referees. Completed applications should be submitted to the UCI Central Registry
Deadline: 24th November, 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24