Job Title: Customer Relationship Management Executive (No Experience Jobs)
Organisation: Aircom Group
Duty Station: Kampala, Uganda
About Organisation:
Aircom Group evolved since 2010 with the sole purpose of providing business-competitive advantages to our customers by providing world leading, unique and best information technology and network communication solutions along with the products distribution in this domain across India, Uganda, Tanzania, Kenya and Dubai.
Job Summary: This is a full-time on-site role for a Customer Relationship Management Executive, based in Kampala. The position involves managing client relationships to enhance customer retention and satisfaction. Key responsibilities include improving customer experience, analyzing client needs, and supporting sales initiatives to achieve business objectives. The executive will serve as a primary point of contact for customers, facilitating effective communication and maintaining long-term relationships.
Qualifications, Skills and Experience:
- Strong analytical skills for assessing customer data and solving problems
- Experience in customer retention and enhancing customer experience
- Excellent communication skills for engaging with clients effectively
- Background in sales and fostering customer loyalty
- Proven ability to collaborate with cross-functional teams
- Bachelor’s degree in Business, Marketing, or a related field is preferred
- Prior experience in customer relationship management or related roles
How to Apply:
Send your CV to [email protected]
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: no experience required