Job Title: Collections Officer
Organisation: Baikal Finance Services
Duty Station: Kampala, Uganda
About Organisation:
Baikal Finance Services is a subsidiary of Premidis, focused on providing reliable financial solutions to businesses and individuals across Uganda. Founded in 2025, Baikal Financial Services is dedicated to promoting financial inclusion and sustainable development in Uganda. We focus on providing innovative financial solutions that help entrepreneurs access modern technology.
Key Duties and Responsibilities:
- Review the list of overdue accounts and organize recovery schedules in accordance with company policies.
- Contact borrowers via calls, visits, and written communication to collect due loan repayments.
- Negotiate repayment plans and educate clients on their available payment options.
- Follow the correct legal and procedural steps to repossess motorcycles from defaulting clients, ensuring compliance with Ugandan law and our standards.
- Transport recovered motorcycles to the designated company yard
- Maintain accurate records of all collection, repossession, and client interactions for reporting and audit purposes.
- Prepare and present daily, weekly, and monthly reports on collections and repossessions.
- Uphold professional conduct in all field operations
Qualifications, Skills and Experience:
- Minimum of a Diploma or Bachelor’s degree in Business Administration, Finance, Accounting, or a related field.
- 3-4 years experience in loan collection, debt recovery, or related operations.
- Valid motorcycle permit for field movement (Class A).
- Thorough understanding of Uganda’s debt recovery regulations and legal repossession requirements.
- Strong negotiation, communication, and customer service skills.
- Computer literacy and proficiency in record keeping and reporting (Excel, email, etc.).
Working Conditions
Field-based role, involving frequent travel within Bukoto and to client sites.
May require work outside standard hours to meet targets and recover assets.
Requires working outside of normal office hours and the ability to operate effectively in high-pressure, stressful
environments.
How to Apply:
Send your CV, cover letter, and academic documents to [email protected]
Deadline: 24th November 2025
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Level of Education: bachelor degree
Work Hours: 8
Experience in Months: 36