Job Title: Senior Banking Assistant
Organisation: Bank of India
Duty Station: Kampala, Uganda
Reports to: Banking Supervisor
About Organisation:
Bank of India Uganda Limited was registered in Uganda in 2011 and the license was granted to by Bank of Uganda on 13.03.2012 under Financial Institution Act, 2004. Bank of India (Uganda) Limited officially started operations on 18th -June-2012 by opening its first branch in Kampala-Uganda. We have bouquet of personal and corporate banking, Instant Fund Transfers and lucrative Foreign Exchange products which can be further be customized to satisfy customer requirements. Our bank is wholly owned subsidiary of Bank of India, one of the largest public sector banks in India, established in 1906 and having banking expertise and tradition of over 100 years.
Job Summary: The Senior Banking Assistant will provide banking assistance to bank customers in handling their transfers, deposits and payments
Key Duties and Responsibilities:
- Provide banking assistance to bank customers in handling their transfers, deposits and payments
- Assist and support bank administration in its operational issues
- Account opening-ensuring that accounts are opened in the shortest time possible
- Prepare cheque book requests and scanning of signatures
- Process India remittances, inward and outward TTs/ RTGS transfers and update the relevant registers, customer account statements, handling customer balance inquiry
- Handling cleanng process at entry level
- Balancing INR. SUNCR and SUNDEP office account balances
- Promote and cross-sell banking products and services to customers.
- Identify and resolve customer needs and ensure quality services to customers Directing the customers to the proper departments/ officials
- Proper maintenance and upkeep of Bank’s records.
- Build customer loyalty
- Ensure compliance of Bank’s KYC. AML policies and regulatory norms
- Performing duties of Tellers in absence of other tellers
- Any other duties and responsibilities assigned from time to time
Qualifications, Skills and Experience:
The ideal candidate will have the following:
- Bachelor s Degree in a Business related field from a recognized Institution
- Basic Knowledge in computer is a must EXPERIENCE
- At least three (3) years working experience in bank or Financial Institution preferably in operations department
Ability to work in a busy environment
Behavioural Competences
- Highly organized person, with ability to multitask with ease Leadership skills Integrity Team player
- Emotional intelligence skills
- Highly organized person, with ability to multitask with ease
Technical Competences
- Sound knowledge of business management
Physical Demand Of The Job
- The job requires long sitting hours
- Age: Preferably below 40 years However, Management reserves the right for determining the age criterion even below /above 40 years keeping in view the experience/qualifications. Etc
How to Apply:
All suitable candidates should submit their applications along with their CVs in person to HR Department, Bank of India (U) Ltd, Head Office, Plot 37 Jinja Road next to National Water Offices, Kampala or email it to [email protected] and [email protected]
Deadline: 9th November 2025
Note: The applicant must be willing to work at any branch of Bank of India (U) Ltd.
The appointment shall be subject to successful academic vetting, reference checks and satisfactory due diligence report
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 36