Job Title: Sales Promoter
Organisation: Kilimall
Duty Station: Kampala, Uganda
About Organisation:
Kilimall is Kenya’s leading online shopping mall. It was launched in June 2014 with the mission of “Enriching Lives for Africa.” Kilimall serves a retail-customer base that continues to grow exponentially, offering products that span various categories including Electronics such as smart phones, laptops, subwoofer etc, Clothing, Home Appliances, Fashion bag, Baby Products, makeup and much more. Kilimall continues to expand the mall, with the scope of offerings that will increase in variety, simplicity and convenience.
Key Duties and Responsibilities:
- Sales & Customer Engagement- Actively promote and sell company products to customers.
- Provide accurate product information, features, and benefits to help customers make informed purchasing decisions.
- Recommend suitable products based on customer needs and preferences.
- Achieve daily, weekly, and monthly sales targets as set by the management.
- Customer Service & Pick-Up Station Support- Serve as the point of contact for customers collecting online orders from the pick-up station.
- Verify customer details and ensure accurate and timely handover of packages.
- Handle customer inquiries, complaints, or issues promptly and professionally.
- Maintain a smooth coordination between online and offline sales channels to ensure customer satisfaction.
- Stock & Inventory Management
- Conduct daily stock verification and update records for the assigned section.
- Report low stock levels, product damages, or discrepancies to the supervisor immediately.
- Support in restocking and ensuring accurate product display and labelling.
- Shop Maintenance & Display Management- Ensure the shop and display areas are clean, well-organized, and visually appealing at all times.
- Maintain proper arrangement of products according to categories and promotional guidelines.
- Support in setting up promotional displays, posters, and branding materials.
Qualifications, Skills and Experience:
- Minimum of a Diploma in Sales & Marketing, Business Administration, or a related field.
- At least 1 year of experience in retail sales, customer service, or a similar role.
- Experience in electronics, phones, and accessories ecosystems is an added advantage.
- Strong sales and persuasion skills, with a focus on delivering excellent customer experiences.
- Excellent communication and interpersonal skills.
- Good numerical and record-keeping abilities for daily stock checks and reporting.
- Smart, confident, and presentable in appearance and conduct.
- Fluent in English and at least one local language
- Willingness to work on weekends or public holidays when required.
How to Apply:
Apply by sending an email with your CV and a convincing cover letter to [email protected] clearly stating the subject heading “SALES PROMOTER”
Deadline: 20th October 2025.
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 12