Job Title: Retention Officer – Corporate
Organisation: Jubilee Health Insurance
Duty Station: Kampala, Uganda
Job ref. No: JHICU/QA/08/2025
About Organisation:
Jubilee Health Insurance Company of Uganda Limited (JHICU) is the number 1 insurance provider in Uganda. We boost of over 80 years of service provision all over East Africa.
Job Summary: Jubilee Health Insurance is looking for a Retention Officer – Corporate. In this role, you’ll focus on retaining existing corporate clients within Jubilee Health Uganda, ensuring their satisfaction, and strengthening relationships.
Qualifications, Skills and Experience:
- 3+ years of client servicing experience in the insurance industry
- A bachelor’s degree in business, marketing, or a related field
- Strong negotiation and communication skills
- A customer-centric mindset
Key Competencies and Skills
- Strong interpersonal and relationship-building skills.
- Excellent communication skills
- Strong negotiation skills.
- Analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Customer-centric mindset and a focus on delivering value to clients.
- Ability to remain calm and professional in stressful situations.
- Organizational skills
Relevant Experience
- 3 years of working experience in a client servicing role within the insurance industry
- Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.
- Professional qualifications in insurance (e.g., COP, ACM, or equivalent) will be an added advantage.
- Minimum of 3 years’ experience in client retention, corporate account management, or relationship management within the insurance or financial services sector.
- Demonstrated success in managing key corporate accounts and achieving retention targets.
- Sound understanding of health insurance products, underwriting principles, and client servicing dynamics.
How to Apply:
If you have a customer-centric mindset, organizational skills, and a passion for turning partnerships into lasting success, this is your next career move. This role is all about building strong relationships and delivering value to our corporate clients.
Apply via [email protected] quoting the Job Reference Number (JJ/AD/10/2025) and Position.
Deadline: 28th October 2025
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 36