Job Title: Reservations Sales Manager
Organisation: Lodge Solutions
Duty Station: Kampala, Uganda
About Organisation:
Lodge Solutions is the first online retailer platform tailored for tourism and hospitality products and services in Uganda. Our goal is to be a reliable and professional ‘one-stop-shop’ for all tourism and hospitality stakeholders. We strive to have a positive impact on our valued customers, employees, our professional team of consultants, small local businesses including farmers, the economy and communities in Uganda. Lodge Solutions corporate identity and focus is centered on Buy Uganda, Build Uganda #BUBU (see the bark cloth in logo), women and youth empowerment. This platform will make the ‘back-office’ life of running a company in the tourism hospitality industry easier.
Job Summary: We are seeking a proactive and results-oriented Reservations, Sales, and Marketing Executive to oversee guest reservations and drive sales performance across a collection of three mid-range lodges. The ideal candidate will combine excellent customer service skills with strong commercial awareness and digital marketing acumen.
Key Duties and Responsibilities:
- Manage all lodge reservations efficiently, ensuring prompt and professional communication with guests, agents, and partners.
- Maximize occupancy and revenue through effective sales strategies, yield management, and conversion of inquiries to confirmed bookings.
- Coordinate and maintain online listings, marketing content, and digital campaigns to promote the lodges and seasonal offers.
- Build and maintain relationships with tour operators, travel agents, and corporate clients to grow market reach.
- Monitor and analyze sales performance, booking trends, and guest feedback to inform management decisions.
- Ensure consistent brand representation across all platforms and marketing materials.
- Support management in developing and executing strategic marketing initiatives for both domestic and regional markets.
Qualifications, Skills and Experience:
- Diploma or degree in Tourism, Hospitality, Marketing, or related field.
- Minimum of 2–3 years’ experience in a similar role within the hospitality or travel sector.
- Strong interpersonal, communication, and organizational skills.
- Proficiency in booking systems, CRM tools, and social media platforms.
- Detail-oriented, sales-driven, and able to work independently with minimal supervision.
We Offer:
- A dynamic work environment within a growing hospitality group.
- Opportunities for professional growth and cross-property experience.
- Competitive salary and performance-based incentives.
How to Apply:
Interested candidates should send their CV and a brief cover letter to [ [email protected], [email protected] | +256 708 375275 | +256 783 963533 ], indicating Reservations, Sales & Marketing Executive in the subject line.
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 24