Job Title: Relationship Officer – SME
Organisation: Pride Bank
Duty Station: Kampala, Uganda
About Organisation:
Pride Bank Limited (PBL) was licensed at a Tier II Credit Institution by Bank of Uganda (BoU) in November 2024 and has a capital base of Ugx. 175.8 billion. Pride aims at transforming lives responsibly by focusing on three High Impact Goals: boosting sustainable agricultural value, growing sustainable SMEs to drive economic transformation and fostering economic resilience through financial inclusion while offering innovative financial and non-financial solutions to people at the base of the economic pyramid and serving customers through 42 networked branches and 5 contact offices across the country.
Job Summary: The Relationship Officer – SME – reports to the Relationship Manager and is responsible for recruiting and nurturing new SME business deals, growing the existing relationships, monitoring and maintaining the Bank’s Business portfolio within manageable risk spheres to enhance profitability.
Key Duties and Responsibilities: Specific responsibilities include;
- To recruit, nature and sustain new SME relationships that have a potential to grow and provide superior returns and contribute towards assets and liabilities growth as per set targets.
- Active pipeline management with the objective to meet agreed personal growth objectives across all product ranges and clients’ segments.
- Superior management of the client portfolio to grow and retain existing business, whilst continuously reviewing existing client wallets with an eye to optimizing the Bank’s revenue through selling/promoting appropriate product bundles.
- Actively undertake the negotiation and structuring of transactions in the prospective and closing stages with the aim of attaining value for the client, while protecting the business interests of the Bank
- Work hand-in-hand with other stakeholders on the timely and efficient preparation of high-quality credit proposals, and drive turn-around time well within the Bank’s objectives;
- Vigilant arrears management in line with the Bank’s policies in order to spot early attention areas – the objective is to maintain the loan portfolio’s NPA percentage (well) within agreed parameters;
- Constantly explore the enhancement of the Bank’s brand name so that the Bank holds out to the target markets as one of the best in the corporate field in terms of service, innovation, and customer awareness/responsiveness.
- Develop and maintain well documented reports/visits/contracts with all the Bank’s relationships, management, and other units.
Qualifications, Skills and Experience:
- At least 3 years’ experience as a Credit Officer or Loans Officer in a recognized Financial Institution.
- Minimum Academic Qualifications;-
- Diploma or Bachelor’s Degree in any business-related discipline including agribusiness Management.
- 2 Principal passes at A’ Level
- Credit and/or Pass in English and Mathematics at O’ level.
- Person Specifications;-
- The candidate must be able and willing to ride a motorcycle.
- Should be willing to work in any part of the country where Pride operates.
- Must have critical thinking, analytical, attention to detail and problem-solving skills.
- Good verbal and written communication skills
- Understanding of the Banking environment.
- Advanced, computer literacy, numerical skills and statistical skills.
- Takes clear accountability and focuses on delivery of broader corporate goals.
- Ability to take decisions and progress towards goals in conditions of uncertainty.
- Ability to demonstrate positive image and role model Bank values.
- Should be ready to challenge themselves
- Team player, ability to work under pressure and in position to exercise excellent judgment.
How to Apply:
If you believe you have the necessary skills and experience and desire to make a difference, then apply immediately and send a detailed curriculum vitae, letters of recommendation from 3 referees, copies of academic transcripts, postal address and a daytime telephone contact. All interested candidates should apply online at the link below.
Deadline: 11th October 2025
NB: Only shortlisted candidates will be contacted
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 36