Job Title: National Sponsorship Operations Coordinator Organisation: World Vision Uganda
Duty Station: Kampala, Uganda
About Organisation:
World Vision Uganda is a Christian Relief, Development and Advocacy Non-Government Organization dedicated to working with children, families and communities to overcome poverty and injustice. We currently work in over 41 districts in Uganda. World Vision is committed to the protection of children and we will not employ people whose background is not suitable for working with children. All employment is conditioned upon the successful completion of all applicable background checks, including criminal record checks where possible. “Our Vision for every child, Life in all its fullness. Our prayer for every Heart, the will to make it so.”
Key Duties and Responsibilities:
Effective Management and Coordination of Sponsorship Operations Indicators and Child Monitoring Standards:
- Effectively manage the sponsorship correspondence unit and supervise Sponsorship Correspondence Assistants within the unit to deliver quality correspondence operations within partnership standards.
- Analyze and share periodical National SOIs Performance status, highlighting management issues and engage the respective stakeholders (Sponsor Letters, E Letters, Parcels, Cards, Letters, Farewell, Introductory Letters, and Support Office Requests)
- Analyze and follow through on RC Monitoring and advise the Regions respectively on RCs not being monitored within the partnership standard of 90 days
- Effectively manage the National Office RC selection, Supply, and recruitment within the agreed commitments with Support Offices and within the partnership standards of 102%
- Conduct performance appraisals, tracking, and coaching for the Sponsorship Correspondence Assistants.
SOP Design, Monitoring, Evaluation, Accountability & Learning.
- Collaborate with stakeholders to conduct sponsorship feasibility and risk assessment for new APs.
- Provide technical support in sponsorship community engagements and APA processes
- Support designing of the National SOP – DIP, Log frames, and budgets.
- Support and monitor the implementation of the SOP (DIP and Budgets)
- Conduct SOP annual learning and reflection forums
- Guide SOP evaluations and Baseline surveys
- Conduct semi-annual and annual quality review of DIPs, budgets, and annual reports
- Consolidate and submit quality Periodical monthly, quarterly & annual Performance reports.
- Provide quality assurance in AP Transition processes and communications, including Farewell letter, Project closure comments, Community Farewell Video, Community Farewell Photos
- Work with MEAL to review the AP SOP Reports and Detailed Implementation Plan
- Consolidate the periodical National SOP Report
Staff mentorship and capacity building.
- Coordinate Production of Annual Progress Reports, Child Engagement Worksheets, Christmas Cards, RC Wellbeing Data Update, and their Reconciliations with APs, Clusters, Region, Support Offices, and Global Centre.
- Coordinate the designing and children’s input of both the Christmas cards, Child Engagement Worksheets, and Annual Progress Reports, respectively
- Support and Monitor Timely, Accurate, and Validate RC wellbeing and Biodata update engagements with the Area Programs, Support Offices, and Global Centre, and provide the required technical guidance
- Effectively manage the review and updating of the AP Annual Progress Reports, impact data stories, and information in line with the planned technical programs within partnership standards and global requirements
- Provide periodical performance updates & reconciliations of Annual Progress Reports, Child Engagement Worksheets & Christmas Cards
- Coordinate production and provide guidance to the content of the Annual Progress Reports and Christmas cards
- Work with relevant stakeholders to develop the National Office Annual and seasonal Messages and videos with facts about transformation and specific celebrations like Christmas
- Develop quality Assurance guidelines and frameworks for annual contents, child engagements, and uploading of the required samples.
- Increase Sponsor Engagements through Quality Sponsorship 2.0 Rich Media/APA Content Production and CGP Expansion/CGV
- Develop and periodically update the National Child and Community content Production plan in line with Global Centre guidelines and tools
- Work with the Training Coordinator to Train and or refresh volunteers and staff with skills of capturing quality media content and coding
- Review all AP Sponsorship 2.0 child and Community media Contents Reports and provide necessary actions
- Collaborate with Global Centre to reconcile and provide periodical updates on Child Update Photos, Child Update Videos, Community Update Photos, Community Update Videos, APA journey, CGP expansions/CGV and Community Farewell Video
- Coordinate the production of special Videos and photo productions like the manager’s annual Videos/community updates contents
- Work with Communications to document, produce, and publish child impact stories.
- Registered Children’s Participation and Benefit
- Lead and support APs in the establishment and functionality of Child Development and Participation Centres through capacity building.
- Ensure RCs are mapped and tagged to benefit from age appropriate IPF interventions.
- Support APs to develop an integrated RC Participation framework.
- Update the RC case management guidelines.
- Monitor and share National periodical RC wellbeing Participation performance reports with stakeholders for case management.
- Develop and update age-appropriate guidelines and curriculums for life-sustaining skills for registered children, sponsored young adults, and adolescents in the Programme
- Develop strategies and guidelines for child participation forums and centres, and facilitate their rollout
- Develop/update and roll out child engagement tools like storyteller and monitor their utilization
- Document and share child participation best practices and transformation stories.
- Gifts Management: Gift Notifications, Bounce Backs, and Other Gifts
- Coordinate the management, batching, and reconciliation of the Gift Notifications and Community GNs with APs and Support offices
- Analyse and provide periodic updates on GN implementation
- Support and consolidate bounce-back proposals and submit to support offices within partnership standards.
- Collaborate with support services and APs to ensure timely implementation of gifts.
- Consolidate and submit bounce-back reports to support offices within partnership standards.
- Collaborate with the communications and marketing department to document success and media marketing stories.
Risk Management and Compliance
- Identify and mitigate potential risks that could affect the WV sponsorship.
- Evaluating the identified risks to understand their potential impact and likelihood.
- Developing strategies to reduce or eliminate the impact of risks.
- Continuously tracking and reviewing risks to ensure they are managed effectively.
- Prepare sponsorship risk disaster mitigation plans to handle unexpected adverse events.
- Conducting regular sponsorship compliance checks to align with internal and external standards.
- Providing training to employees on compliance requirements and best practices.
- Maintaining records of compliance activities and reporting to the sponsorship manager as required.
- Support sponsorship operations in adhering to child and adult safeguarding standards.
Stakeholder and Partner Engagements
- Engage with Regions, Support Offices, and the Global Centre on outstanding correspondence tasks
- Coordinate Sponsor Visits from Support Offices.
- Facilitate integration with other IPF specialists for technical backstopping on child well-being issues
- Support local level partnering for sponsorship management and Child Well Being (CWB) through regular training.
- Coordinate timely renewal of MOUs with local-level partners
Qualifications, Skills and Experience:
- 3 Years’ work experience with Staff and community engagements to deliver specific operational demands within standards
- High discipline of execution within standards and strict timelines. Ability to work and deliver with other teams and a committed Christian
- Required Education, training, license, registration, and certification
- A Bachelor’s Degree in Social Sciences is a priority, Business Computing / IT or related field from a recognized university.
- Professional technical skill desired
- Computer skills in Windows, MS Excel, Word, publisher, and PowerPoint.
- Proven negotiation skills.
- Fluent writing and spoken English.
- Communication skills.
- Responsiveness.
How to Apply:
All suitably qualified candidates are encouraged to submit your application and complete Curriculum Vitae by applying online through visiting World Vision International’s e-recruitment jobs portal at the web link below.
Deadline: 24th October 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 36