Job Title: Manager Client Coverage
Organisation: KCB Bank Uganda
Duty Station: Kampala, Uganda
About Organisation:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Drive productivity of corporate relationship managers through client acquisition and management of existing corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
- Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
- Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team.
- Maintain, acquire, and reactivate customer relationships to improve deposit liability growth and mix.
- Conduct market research and competitor analyses within marketing area and develop strategies that will give the Bank a large part of the market within its vicinity.
- Recommend the creation of viable and profitable risk assets to increase business office profitability.
- Design product offerings tailored to meet the needs of the corporate sector while maintaining regular contacts with their executives to push the Bank’s business.
- Initiate and carry out recovery action on non-performing credits facilities.
- Provide overall leadership of the Corporate Relationship Managers and define a framework for developing them into a high performing and engaged workforce, through managing their performance, motivating, coaching, and training them accordingly.
Qualifications, Skills and Experience:
- A University degree in Business Administration, Finance, Economics or Management is required.
- A Master’s degree in any of the above fields and/or Part or Full professional qualifications in accounting/Finance (ACCA/CPA), or equivalent will be an added advantage
Experience
- A Minimum of 8 Years’ Experience as a Corporate Relationship Manager
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 3rd November 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 96