Job Title: IT Support Engineer
Organisation: Baikal Group
Duty Station: Kampala, Uganda
About Organisation:
Baikal Group is a growing conglomerate working across finance, medical tourism, and technology sectors in Uganda and East Africa. We value professionalism, punctuality, and integrity.
Job Summary: Baikal Financial Services Limited is hiring for the position of IT Support Engineer in Kampala, Uganda. We are looking for a proactive and skilled IT Support Officer to oversee IT operations, ensure system functionality, and provide technical support to our staff.
Key Duties and Responsibilities: Key Responsibilities include:
- Providing first-level IT support to staff and resolving hardware and software issues.
- Installing and configuring laptops, operating systems, and software applications.
- Managing the scanning and uploading of documents to vendor and cloud systems.
- Maintaining and troubleshooting printers, scanners, and CCTV cameras.
- Collaborating with vendors on system licenses and IT maintenance.
- Supporting microfinance system operations and ensuring smooth data processing.
- Handling client document digitization and ensuring proper data storage and security.
Qualifications, Skills and Experience:
- Diploma or Bachelor’s degree in IT, Computer Science, or a related field.
- 2-3 years of IT support experience.
- Experience in microfinance or financial systems is an advantage.
- Good understanding of networking, hardware, and software installation.
- Strong communication and problem-solving skills.
How to Apply:
To apply, please send your CV and cover letter to [email protected] with the email subject: Application for IT Support Engineer.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 24