Job Title: Hotel Manager
Organisation: Calm Suites
Duty Station: Kampala, Uganda
About Organisation:
Calm Suites is a luxurious destination for hospitality, tranquility, natural beauty, and modern comfort. Situated on Mutungo Hill in Kampala, Uganda, our hotel offers a peaceful retreat from the hustle of big cities. Whether our guests are here for business, attending an event, or simply seeking relaxation, we are dedicated to providing an indelible experience of comfort and high-quality service amid serene natural surroundings.
Job Summary: We are looking for a Hotel Manager who will play a crucial role in planning, directing, and coordinating the activities of our hotel. This position is key to ensuring our guests receive the highest standards of service and hospitality.
Key Duties and Responsibilities:
- Oversee hotel operations, including answering inquiries related to hotel policies and services, and resolving guests’ complaints.
- Engage in financial management activities such as setting room rates, establishing budgets, and allocating funds to various departments.
- Monitor revenue activity and ensure efficient operations through staff performance observation.
- Inspect guest rooms, public areas, and grounds for cleanliness and overall appearance.
- Assign duties and schedule shifts for staff members.
- Collaborate with other managers to ensure seamless coordination of hotel activities.
- Meet with clients to plan and schedule details for events such as conventions and banquets.
- Train and develop staff to enhance service quality.
Qualifications, Skills and Experience:
- Education: Post-secondary Diploma in Hotel Management or related fields.
- Experience: 3-5 years in a hotel management role.
- Certifications: Additional certifications in Accounting or HR are an advantage.
Skills Required
- Coordination and Critical Thinking
- Monitoring and Complex Problem Solving
- Systems Analysis
Preferred Skills
- Negotiation and Judgment
- Management of Material Resources
- Knowledge Areas
- Administration and Management
- Personnel and Human Resources
- Economics and Accounting
- Work Style and Personality
- The ideal candidate will be analytical, a critical thinker, and a team player who embraces leadership and a results-driven approach. We value honest individuals who demonstrate integrity, flexibility, and dependability in their work
Salary and Benefits
Salary: 800,100 – 1,200,000 UGX
Benefits: Paid sick leave, free lunch, and paid time off.
How to Apply:
If you are ready to join our team, please submit your application, including:
- CV / Resume
- Cover letter / Letter of interest
- Copy of certificates
- Copy of degrees
- References
Email to: [email protected]
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: 36