Job Title: Graduate Intern – Customer Success – Finance (No Experience Jobs)
Organisation: Stre@mline Health Tech
Duty Station: Kampala, Uganda
About Organisation:
Stre@mline Health Tech Company Ltd is a fast-growing health tech company that works to ensure that underserved communities access quality and affordable healthcare. Through our products; Stre@mline HMIS, Ubuntu, PAY, Myapp and SNAP, we are changing the way healthcare is managed. We believe that data saves lives and that is our ultimate goal. We are hiring a Business development Officer who will work in the business department to drive more value for our existing and future customers
Job Summary: Streamline Health Tech is looking for a Graduate Intern – Customer Success (Finance) to join our team. In this role, you will work closely with our Customer Success and Technical teams to support clients in effectively using the Stre@mline Finance Module. You will gain hands-on experience in financial workflows, client training, and system support while contributing to improved client satisfaction and operational efficiency.
Key Duties and Responsibilities:
- Learn and understand the full Stre@mline System, with particular focus on the Finance Module and its linkages to other modules.
- Support the Customer Success Team in conducting user training sessions for new and existing clients on Finance features such as billing, receipts, payments, and reporting.
- Provide user support to clients on the Finance Module and its related workflows.
- Record client feedback, recurring challenges, and training outcomes for internal reporting.
- Collaborate with both the Customer Success and Technical Teams during client visits and support engagements.
- Participate in follow-up activities to ensure client satisfaction after training or support sessions.
Qualifications, Skills and Experience:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Strong understanding of accounting principles and financial workflows.
- Excellent analytical and communication skills.
- Ability to grasp new systems quickly and apply knowledge to real-world client scenarios.
How to Apply:
Send your CV, Academic documents and cover letter to [email protected]
with the subject line “Graduate Intern – Customer Success (Finance)”
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no experience required