Job Title: Customer Service Officer
Organisation: Info-code Consults
Duty Station: Kampala, Uganda
About Organisation:
Info-code Consults Ltd was established in 2016 to offer both Business and Information Technology consultancy services plus Human Resource services which we do to meet our clients’ satisfaction. Whether you are seeking to hire a business consultant, or business advisor, or searching for a professional IT solution, payroll and tax administration, HR Consultancy, and outsourcing, we help you implement sustainable people management strategies that improve your bottom line and help you achieve your goals.
Job Summary: Info-Code Consults Ltd is seeking a passionate and detail-oriented Customer Service Officer to join our growing team. If you excel at communication, enjoy solving customer needs, and thrive in delivering exceptional service — we want to hear from you!
Key Duties and Responsibilities:
- Respond to customer inquiries via phone, email, and in person
- Resolve complaints and provide timely solutions
- Maintain accurate customer records and service logs
- Collaborate with internal teams to ensure customer satisfaction
- Uphold company values in every interaction
Qualifications, Skills and Experience:
- Excellent verbal and written communication skills
- Strong problem-solving and interpersonal abilities
- Ability to multitask and stay organized in a fast-paced environment
- Previous experience in customer service is an added advantage
- A positive attitude and a customer-first mindset
How to Apply:
All candidates should apply online via Email to: [email protected]
Deadline: 21st October 2025
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: no experience required