Job Title: Corporate Relationship Manager Financial Institutions
Organisation: KCB Bank Uganda
Duty Station: Kampala, Uganda
About Organisation:
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Key Duties and Responsibilities:
- Growth of the Corporate deposit book as per the set organizational targets & ALCO guidelines through growth of current accounts/collection business as well as Debt, Trade and Treasury opportunities from the FI Sector.
- Provide specialist sector information & governance as well as conducting training on the structure and workings of the Financial Institutions Sector to the Business, Treasury, Credit, Risk & Compliance Teams in the Bank
- Monitor customer performance through regular review of accounts, customer visits and financial statements; cross-sell products to maximize business from each connection
- Drive the account planning process, including completing and maintaining relationship plans, unique value propositions, call reports, term sheets and coordinating the RFP process whenever KCB is to be appointed as an FI service provider
- Provides management information to the Regional FI Desk on a regular, as-and-when- required basis, on matters relating to their own portfolio’s status of accounts and country level developments
- Pro-actively establishes, develops and maintains a portfolio of corporate clients within the business unit’s target market, ensuring that new relationships or ongoing requirements of existing clients attain maximum revenue within acceptable risk profile requirements by carrying out detailed financial analysis of the client accounts and develops proposals within defined Bank procedures that meet the client needs. Further adopts appropriate relationship management strategies to protect the Bank’s interests at all times, e.g., potential default, and to meet the clients’ expectations of the relationship.
- Ensure 90% digital migration of the assigned portfolio and as feasibly as possible, digitize their customers’ journeys to promote the cashless and self-serve solutions of the Bank
- Coordinate and support the branches in running effective Financial Institutions sales activations, generating leads and dealing with queries and complaints
- Any other official duties that may be allocated from time to time by management.
Qualifications, Skills and Experience:
- Bachelor’s degree in a business-Related field is required.
- Professional Certifications are an added advantage
- Master’s degree in a business-Related field is an added advantage.
Experience
- A Minimum of 8 Years’ Experience in Relationship Management & Customer Engagement, Business development and portfolio growth, Banking operations/shared services, Governance controls and Risk management.
How to Apply:
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.
Deadline: 22nd October 2025
Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 96