Job Title: Accounts Relationship Officer (Credit Officers) – Several Positions
Organisation: FINCA Uganda Limited
Duty Station: Kampala, Uganda
About Organisation:
FINCA Uganda Limited was the first licensed micro-finance deposit taking institution in Uganda, and part of a global network which serves over 1,000,000 clients in 22 countries. FINCA Uganda currently offers loans, savings and money transfer services in Uganda, one of the most competitive and dynamic microfinance markets in the world.
Job Summary: The Accounts Relationship Officer will be responsible for promoting, selling, processing, monitoring, recording and evaluating client loans, which are Business Loans, Agricultural Loans, Personal Loans and Micro-Lending Loans, which include Self-Managed Groups, FINCA Easy Loans and Micro Individual Loans
Key Duties and Responsibilities:
- Marketing all FINCA products and services to potential clients
- Identifying potential customers, markets, products, developing and implementing strategies for customer acquisition and retention in line with the branch strategies, credit policy and customer relationship management standards
- Growing deposits and loan portfolio value in the assigned branch in line with the set targets
- Appraising and preparing detailed applications for loan facilities in line with policy to determine their worthiness for credit facilities in bid to improve portfolio quality
- Monitoring and evaluating loan performance
- Following up and recovering loans
- Organizing client sensitization seminars and information dissemination for existing and potential borrowers
- Planning, reviewing and monitoring strategies for growing loans, quality control and submission of periodic in line with the work plan and FINCA Uganda lending policy
Qualifications, Skills and Experience:
- A Diploma in Education, Microfinance, Commerce, Development Economics, Economics, Development Studies, Business Studies, Accounting and Finance, Marketing, Financial Services and Business Computing, International Business, Business Statistics, Entrepreneurship & Small Business Management, Social Science, Adult and Community Education, Community Psychology, Procurement & Chain Supply Management, Procurement & Logistics Management, Human Resource Management, Industrial & Organizational Psychology, Project Planning and Management, Entrepreneurship and Project Planning, Public Administration and Management, Sales and Marketing Management or any business-related fields from a recognized University/Tertiary Institution
Competencies
- Good sales skills.
- Excellent communication skills and ability to work with teams and independently.
- Fluency in English and one or two local languages.
- Ability to maintain a professional appearance and provide a positive company image.
- Good problem solving, multitasking and negotiation skills.
- Computer literate and familiar with MS Office and other applications.
- Good analytical and creative skills.
- Ability to work well under pressure.
- Ability and willingness to ride a Motorcycle.
How to Apply:
All candidates who so wish to take up these roles in the aforementioned capacities are encouraged to send their applications with detailed CVs including present position and copies of relevant professional/academic certificates to: [email protected]
Deadline: 17th October 2025
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Level of Education: Diploma, Associate’s Degree
Work Hours: 8
Experience in Months: no experience required