Job Title: Senior Specialist – API & Application Development Services
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The main purpose of this role is DevOps especially in API frameworks, Inhouse Applications, Reporting frameworks and any assigned systems/applications
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Key Duties and Responsibilities:
- DevOps: Design, implement and support applications as per Business requirements
- To provide L2 and L3 operational maintenance and support for Open API, other API frameworks, reporting frameworks and assigned applications
- To attend to incidents, work orders, problem tickets, changes etc. pertaining the relevant applications/systems assigned
- Ensure optimization of the assigned IT applications to meet company KPI-s and customer expectations
- Development of technical documents including Standard operating procedures, troubleshooting guides
- Derivation of trends in performance from statistics as well as from customer complaints so as to provide long term solutions to problems identified
- Actively collaborate with other Business functions to understand their pain areas and come up with improvement plan
- Serve MTN UG’s customers and provide solutions to customer problems to improve the customer experience
- Matrix management across Information systems and business units
- Working with multiple vendors and business units
- Execute any assignments that may be assigned from time to time at management’s discretion.
Qualifications, Skills and Experience:
- Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field
Work Experience
- 5 years’ experience in a busy IT environment with Dev Ops experience
- 3 years’ experience in software development and maintenance of applications
- 3 years’ experience in UNIX shell scripting
Skills / physical competencies:
- Experience in a variety of programming languages.
- Database Management Skills – Oracle, SQL server, MySQL, PostgreSQL, Hadoop, MongoDB
- Shell scripting/Programming
- Unix/ Linux System administration
- Experience in containerization
- IP networking knowledge
- Software Development and management
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 8th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60