Job Title: Senior Analyst – Regional Reporting – 4 Positions
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Senior Analyst – Regional Performance will lead regional analytics by leveraging data science, geospatial intelligence, and commercial insights to drive performance. This role is critical in uncovering subscriber behavior, optimizing distribution and mobile money performance, and enabling data-driven decisions at the site and regional levels. The analyst will collaborate closely with regional leadership to identify market gaps and shape commercial strategies.
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Key Duties and Responsibilities:
Performance Monitoring & Reporting
- Track and analyze site-level KPIs including subscriber acquisition, recharge, churn, ARPU, SOGA, usage, mobile money revenue, and profitability.
- Automate dashboards and reports to support daily, weekly, and monthly decision-making.
- Lead regional performance reviews and provide actionable insights to stakeholders.
Geospatial & Market Intelligence
- Use GIS tools (e.g., ArcGIS, QGIS, Python GeoPandas) to analyze network coverage, sales patterns, population density, and competitor presence.
- Segment regional markets by demographics, income, device usage, and digital behavior to inform targeted campaigns and field execution.
- Monitor competitor activity including footprint, pricing, promotions, and SIM trends.
Predictive Analytics & Modeling
- Develop and maintain machine learning models for forecasting customer behavior, churn, and business outcomes.
- Conduct gap analysis to identify underserved areas and optimize agent network deployment.
- Analyze mobile money agent liquidity, float availability, and transaction patterns to detect stress points and seasonal trends.
Commercial Strategy Support
- Support network rollout and optimization decisions with internal and external performance data.
- Translate complex data into clear business recommendations for pricing, loyalty, and customer acquisition strategies.
Key Performance Areas
- Timely and accurate performance reporting.
- Automation and visualization of key metrics.
- Delivery of actionable insights that influence commercial outcomes.
- Development of robust business plans and financial forecasts.
Qualifications, Skills and Experience:
- Bachelor’s degree in data science, Statistics, Economics, Computer Science, Engineering, or a related field.
- Certifications in Data Science, GIS, or Business Intelligence are an added advantage.
Work Experience
- 5 years in the area of specialization
- Proficiency in Power BI, SQL, PowerPoint, and advanced Excel modeling.
- Strong understanding of telecom KPIs, revenue models, and operational metrics.
- Experience in financial modeling and performance reporting.
- Proven ability to simplify complex data and influence strategic decisions.
Skills / physical competencies:
- Strong analytical and storytelling skills.
- Ability to align performance metrics with business goals.
- Skilled in leading cross-functional collaboration and influencing senior stakeholders.
- High attention to detail and commitment to data accuracy.
- Proactive problem-solver with a results-driven mindset.
- Expertise in:
- Data Science & Machine Learning: Forecasting, segmentation, churn prediction, cluster analysis.
- GIS & Spatial Tools: Geospatial data handling, white spot mapping, agent clustering.
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 8th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60