Job Title: Office Administrator
Organisation: Flyto tour & Travel
Duty Station: Kampala, Uganda
About Organisation:
Flyto tour & Travel Co., Ltd. is a leading service provider dedicated to building bridges between China and Uganda. Our mission is to promote Uganda’s tourism resources, attract Chinese investors, and create local employment opportunities. We offer end-to-end solutions—from customized travel itineraries, visa processing, and flight/hotel bookings to business tours, company registration, tax filing, and more—guiding clients through every step of their Uganda journey.
Job Summary: We are seeking a highly organized and proactive Bilingual Office Administrator to be the operational backbone of our growing team. You will play a key role in ensuring our office runs smoothly and efficiently, directly contributing to our mission of providing exceptional service to our clients.
Key Duties and Responsibilities:
- Administrative Management: Handle day-to-day office operations, including managing correspondence, filing systems, office supplies, and maintaining a clean and professional work environment.
- Client Communication & Support: Serve as a first point of contact for clients. Answer phone calls and emails in a professional and courteous manner (in English ). Provide basic information and direct inquiries to the appropriate team members.
- Document Preparation & Processing: Assist in preparing, formatting, and processing documents for various services, including visa applications, company registration forms, and travel itineraries.
- Team Coordination: Schedule meetings, manage calendars, and coordinate travel arrangements for staff and clients as needed.
- Data Management: Accurately enter and maintain client and company data in our digital systems.
Qualifications, Skills and Experience:
- Language Skills: Fluent in English (written and spoken) is essential.
- Experience: Minimum of 2 years of experience in an office administration, receptionist, or similar role. Experience in tourism, travel, or a client-serving industry is a strong advantage.
- Skills:
- Exceptional organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Ability to multitask and prioritize work in a fast-paced environment.
- Proactive problem-solver with a keen attention to detail.
- Personal Attributes: Professional demeanor, customer-oriented mindset, and a strong team player.
What We Offer:
- A competitive salary package commensurate with experience.
- The opportunity to be a part of a growing and impactful company.
- A dynamic and multicultural work environment.
- Potential for career growth and development.
How to Apply:
Please send your resume (CV) and a cover letter explaining why you are a good fit for this role to [email protected].
Please use the email subject line: “Application for Office Administrator – [Your Name]”.
NB: We thank all applicants for their interest; however, only those selected for an interview will be contacted.
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: no experience required