Job Title: Lead Merchant Portfolio
Organisation: Airtel Uganda
Duty Station: Kampala, Uganda
About Organisation:
Airtel was launched in Uganda in 1995 and is Uganda’s most innovative mobile phone operator, which has introduced many “firsts” in the telecommunication sector such as: Pre-paid plans, Post-paid plans, International roaming, Dedicated customer care, One rate to all networks, Fax and Data, Call forwarding, Per second billing, Freedom Forever and Mobile Top up. Airtel Uganda Limited is the country’s fastest growing telecom company, and a subsidiary of Bharti Airtel Limited – a leading global telecommunications company with operations in 16 countries across Asia and Africa.
Key Duties and Responsibilities:
- Formulation of the tactical plan & roll out of the merchant strategy across the country in line with overall business objective with clear road map and delivery schedules.
- Meeting the organizational merchant ecosystem objectives within the country by identifying opportunities/gaps for expansion and sharing recommendations to further roll out plans and reviews.
- Responsible for setting over all targets for the merchant segments i.e. for the in house team & 3rd party acquirers.
- Responsible for the achievement of set targets for merchant recruitment.
- Identifying potential prospects & establishing a funnel focusing on key potential stake holders across top of the pyramid segments.
- Responsible for pitching onto prospects by sharing value proposition to drive tie up interest and quality screening of the same with key focus on value chains & large segments.
- Ensuring KYC due diligence of all the prospects to ensure compliance before tie ups and follow through on contract closure.
- Ensuring that all set up merchant outlets across the country are active and operational.
- Establishing collaborative relationships with own teams and all tied up partners to ensure business efficiency.
- Periodic review of 3rd party partner performance.
- Establishing clear sales objectives & profit story for the 3rd party partners to ensure sustainable viability.
- Ensuring performance tracking & timely reports availability to the 3rd party partners & individual merchants.
- Third Party Partner management.
- Ensuring merchant visibility.
- People management.
Qualifications, Skills and Experience:
- A university education preferably Bachelor of Business Studies.
- 5 years of experience in Business development/sales preferably in FMCG.
- 3rd party partner management will be an added advantage.
- Strong understanding of all aspects of sales, good communication and people skills, understanding of the market.
- Experience in building and development of channels.
Skills critical to the role.
- Business development skills.
- Team work.
- Leadership skills.
- Communication skills.
- Interpersonal skills.
- Coaching Skills.
How to Apply:
All interested candidates are invited to submit their applications online at the link below.
Deadline: 12th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60