Job Title: Fraud Investigator
Organisation: M-KOPA
Duty Station: Kampala, Uganda
About Organisation:
The scale and impact of our work is massive. M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.
Job Summary: Are you passionate about justice and protecting vulnerable communities? As our Fraud Investigator, you’ll be the shield that protects M-KOPA’s mission of financial inclusion while ensuring honest customers get the credit they deserve.
Key Duties and Responsibilities:
Lead High-Impact Investigations
- Conduct field and desktop investigations using cutting-edge fraud detection techniques
- Uncover fraud patterns through advanced data mining and analytical exercises
- Develop innovative, proactive strategies to stay ahead of fraudulent activities
Drive Justice & Recovery
- Partner with law enforcement to bring confirmed fraud cases to justice
- Manage case closure within strict timelines, ensuring swift resolution
- Recover assets and protect company resources through strategic investigation
Build Fraud Prevention Excellence
- Train teams across departments on fraud prevention best practices
- Provide actionable insights from customers and field agents to strengthen our defenses
- Support analyst teams in implementing protective measures for our sales network
Shape Strategic Decisions
- Prepare comprehensive reports that influence business strategy
- Deliver recommendations that improve credit quality and portfolio performance
- Act as the critical link between field operations and strategic decision-making
Qualifications, Skills and Experience:
- Certified Fraud Examiner (CFE) or equivalent fraud-related certification.
- 5+ years of professional experience in fraud investigation or related field.
- Fluency in Swahili and English (additional languages are a bonus!).
- Advanced proficiency in Excel, PowerPoint, and Word.
- Analytical Mind: You excel at identifying fraud indicators through data analysis.
- Criminal Justice Knowledge: You understand legal systems and investigation processes.
- Field Ready: Comfortable working independently in diverse environments, including rural areas.
- Master Communicator: You can explain complex findings to various stakeholders clearly.
- Natural Leader: You build trust with customers, law enforcement, and internal teams
- Growth Mindset: You’re always learning and empowering yourself to excel.
How to Apply:
If you are ready to make a difference and drive financial excellence in a dynamic and innovative environment, we want to hear from you!
For more of the latest jobs, please visit https://www.theugandanjobline.com or find us on our facebook page https://www.facebook.com/UgandanJobline
Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60