Job Title: Coordinator – Demand & System Integration – 2 Positions
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
About Organisation:
MTN Uganda is the leading telecommunications Company in Uganda, providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: Testing role involves designing, developing, reviewing of regression test plans and test scripts to ensure quality and accuracy of new products as well as affirming proper functionality of existing ones. This cuts across through Solution Integration Tests all the way to Post Deployment Tests tailored towards alignment of the Business Performance goals and targets.
MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position.
Key Duties and Responsibilities:
- Ensure delivery of Quality products
- Design, develop, Co-ordinate and execute test plans, test cases, and test scripts to ensure quality and accuracy of products.
- Ensure Issue clarification from design and the vendor teams.
- Co-ordinate, Monitor and track testing progress to closure.
- Ensure Test prerequisites are met.
- Raise Defects, Issues and Delays on concerned teams
- Ensure adequate documentation, Publish the reports and test findings.
- Liaise with product owners, managers, and developers to ensure quality of products.
- Adequately communicate status and issues impacting tests.
- Ensure completeness, accuracy and efficiency of Products to defined policies, processes and procedures
- Adherence to approved operating standards and methodologies
- Efficient delivery of solutions in line with defined of SLAs
- Quality and comprehensiveness of reports generated
- Support product enhancements across the different segments to keep MTN at the forefront of innovations.
- Analyzing and troubleshoot customer reported product issues to determine root cause and corrective action.
- Frequently Review & Test product functionality and channel feedback where necessary to meet the business requirement.
- Design processes and procedures to guide testing, implementation, and launch of new products and services with comprehensive and up-to-date test documentation.
Qualifications, Skills and Experience:
- Bachelor’s degree (preferably Science / Commercial)
- Project management approach such as PMI, Prince II or PMBOK
Work Experience
- A minimum of 2 years experience in the area of specialization
- IT project management experience and a sound understanding of ITIL standards and best practice within operational environments.
- Experience in creating complex project communications materials; reporting on project status; budgets and results
- Experience with a reputable organisation
- Change Management, IT Service Management
Competencies
- Business risk management
- Business value chain
- Communication planning
- Corporate governance
- ITIL
- Project management
- Telecommunications business management
How to Apply:
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the link below.
Deadline: 8th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24