Job Title: Client Relationship Manager
Organisation: Exquisite Solution
Job Location: Kampala, Uganda
About Organisation:
Exquisite Solution Limited is a leading Business Process Outsourcing Company offering a wide scope of professional services. Established in 2006 with offices in England and across the region, we offer Human Resources Consulting and Payroll Management Services, Admin Support Services, Executive Search, Corporate and Personal Development Training, HR Compliance Audits, among others. We place top notch candidates into permanent, contract, and interim positions. They would like to recruit for a valuable client.
Job Summary: Exquisite Solution Limited is hiring a Client Relationship Manager with strong HSE management experience for one of our clients in the manufacturing industry. The ideal candidate will combine excellent customer relationship skills with expertise in health, safety, and environmental management to ensure outstanding service delivery, compliance, and client satisfaction.
Key Duties and Responsibilities:
- Apply health, safety, and environmental (HSE) management expertise to ensure compliance and risk mitigation
- Coordinate with internal teams to deliver exceptional service aligned with client expectations and HSE standards
- Manage and supervise workers to ensure safe practices and high-quality performance on site
- Monitor client satisfaction and address any concerns promptly to maintain strong partnerships
- Support the development and implementation of HSE policies and procedures within the client’s operations
- Prepare reports and documentation related to HSE compliance and client interactions
- Facilitate communication between the client and internal or outsourced teams to ensure seamless service delivery
- Identify opportunities to enhance service quality and contribute to business growth through proactive client engagement
Qualifications, Skills and Experience:
- Bachelor’s degree or higher in Occupational Health & Safety, Environmental Science, Business Management, or a related field
- Minimum of 5 years of experience in health, safety, and environmental (HSE) management within a manufacturing or industrial setting
- Strong client relationship management skills with the ability to drive service excellence and client satisfaction
- Proven ability to lead or mentor teams, including support for junior staff development
- Experience working with diverse client portfolios or in multinational project environments is an added advantage
- Solid understanding of safety compliance, risk assessment, and regulatory frameworks
- Familiarity with CRM tools, service delivery processes, and reporting systems
- Excellent communication, collaboration, and stakeholder management skills across cross-functional teams
How to Apply:
All candidates should apply online at the link below.
Deadline: 30th September, 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 60