Job Title: Business Development Associate
Organisation: AMREF Flying Doctors
Duty Station: Kampala, Uganda
About Organisation:
AMREF Flying Doctors is a leading aero-medical provider in Africa. Based in Nairobi, Kenya, at Wilson Airport. AMREF Flying Doctors provides air evacuation services in medical emergencies as well as air ambulance transfers between medical facilities. Patients can also be repatriated to Europe, Asia, and North America by air ambulance jet or a medical escort provided on commercial carriers. With a fleet of five fully-owned dedicated air ambulances , patients can be evacuated from anywhere on the African continent to anywhere in the world.
Job Summary: The main purpose of the Business Development Associate role is to drive revenue growth by proactively seeking new business opportunities through intermediaries and direct channels, effectively closing sales leads within the designated area, and fostering strong customer relationships. This position also entails meeting and exceeding specified targets within the assigned area while serving as an ambassador for AMREF Flying Doctors in Uganda.
Key Duties and Responsibilities:
- Proactively identify and generate new business opportunities
- Follow up sales leads and successfully close sales opportunities.
- Take responsibility for achieving revenue targets
- Follow up payments for accounts due.
- Plan and execute regular Sales activations.
- Identify and develop a sales pipeline and aggressively market for new profitable status customers from the identified target sectors.
- Revenue and profit generation, including new business development for the company.
- Prepare daily, weekly and monthly reports to assist in measuring market share, renewal trends and demand. In addition, prepare status reports on client meeting and sales strategies.
- Identify and act on cross-selling opportunities.
- Maintain timely and accurate information within company Customer Relationship Management (CRM) database.
- Keeping records of customer interactions and transactions and making sure that the same has been logged to the CRM.
- Facilitate and ensure timely collections of payments as per the company’s credit policy.
- Making regular visits in order to maintain business relationships with the intermediaries, prospective clients and current ones.
- Giving competitive quotations to intermediaries and following up the same and close sales.
- Build business relationships with customers
- Provide excellent account management service to key accounts
- Assist clients understand features and benefits of AMREF Flying Doctors products
- Assess customer’s experience after service delivery and provide feedback to AMREF Flying Doctors .
- Develop key internal departmental relationships to ensure commitments to clients are delivered to the highest possible standards
- In consultation with supervisor, participate in planning customer acquisition activity
- Keep accurate records of all sales activity and outcomes
- Provide accurate forecasts of sales revenue
- Provide management with feedback on emerging market trends and activities in order to support innovation
- Maintain an up-to-date log of industry and competitor activity in the market and regularly update the Business Development Manager
- Prepare proposals and make presentations to clients
- Present confidently to senior business leaders
- Maintain an up-to-date database of clients and partners
- Provide the market intelligence
- Identify relevant industry and business expos/forum for AMREF Flying Doctors to participate in for brand awareness and acquire new contacts
- Support marketing and public relations activities as and when needed
- Ensure the office operations run effectively in liaison with the Nairobi Office.
- Receive all visitors and acts as the first point of reference for all enquiries for the office.
- Recording and dispatching all incoming and outgoing Maisha customer cards
- Coordinate with the membership desk in Nairobi to generate membership numbers on the Maisha database for the clients
- Perform any other work-related duties assigned
Qualifications, Skills and Experience:
- 2 years working experience in Business Development or related role.
- Bachelor’s degree in Sales, Business Administration or related studies from a recognized institution.
- Business related courses in customer services, insurance, finance or administration is an added advantage.
- Demonstrated proficiency in Ms. Office and working knowledge of Customer Relations Management (CRM) system.
- Knowledge, Skills and Competencies
- Ability to understand the market, market intelligence and the products
- Ability to understand client’s needs and present solutions
- Ability to communicate confidently and clearly both written and verbally
- Ability to work in and within a team
- Good customer service skills
- Being proactive, energetic and accountable
- Application of a business mindset
- Ability to work under pressure and hold a positive attitude
How to Apply:
If you have the passion to contribute to the leading Aero-medical and Health solutions provider, submit your application by Sunday, 14 September 2025.
Deadline: 14th September 2025
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Level of Education: Bachelor Degree
Work Hours: 8
Experience in Months: 24